Patient Access Representative
- Competitive compensation, DAILYPAY
- Benefits effective Day One! No waiting periods.
- Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
- Retirement savings plan with employer match and contributions
- Opportunity for growth and advancement throughout SJMHS and Trinity Health
- Tuition Reimbursement
- Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
- Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
- Responsible for distribution of analytical reports.
- Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
- Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
- Data Management & Analysis:
- Research & compiles information to support ad-hoc operational projects & initiatives.
- Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
- Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
- Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
- Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional
- Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional
- Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional
- Exposure to interruptions, shifting priorities & stressful situations. Frequent
- Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous
- Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Continuous
- Perform manual dexterity activities & / or grasping / handling. Frequent
- Ability to climb, kneel, crouch & / or operate foot controls. Occasional
- Use a computer / other technology. Continuous
- Sit with the ability to vary / adjust physical position or activity. Continuous
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