Wire Operations Specialist

Wire Operations Specialist Location Grand Rapids, MI :

The POWER of a CAREER! Northpointe Bank is seeking a detail oriented, customer service minded individual to join our team as a Wire Operations Specialist . This position requires an individual who has the desire to make a difference within the organization. An exceptional ability to grasp new concepts and learn while providing excellent service is critical for this position.

If you have been looking for an opportunity in the banking/mortgage industry, have the desire to work hard , are dedicated to your individual success, and take pride in the achievement and growth within a team, then we want to hear from you!!!

The Wire Operations Specialist is responsible for ensuring the accurate and timely processing of wire transfers while maintaining compliance with banking regulations and internal policies. This role involves a broad range of administrative and operational support duties related to wire transfer activities.

The ideal candidate is detail-oriented, reliable, and able to work accurately and efficiently in a fast-paced environment.

Responsibilities:

Wire Processing and Administration

• Process and verify wire transfers to ensure accuracy and compliance with banking regulations.
• Monitor and record all wire transfer activities, ensuring appropriate entries are logged.
• Support Fed activity, including sending, receiving, and validating wire transactions.
• Assist in daily administrative and operational tasks as assigned.

Compliance and Professional Standards

• Meet established standards and guidelines regarding compliance, job knowledge, quality, attendance, efficiency, initiative, customer service, and overall performance.
• Maintain confidentiality and data integrity while adhering to compliance standards in risk reporting and analysis.
• Maintain up-to-date knowledge of compliance rules and regulations, including internal policies and procedures.

Requirements:

Education & Experience:

• High school diploma or equivalent required; college coursework in finance or business is a plus.
• Previous banking, administrative, or wire operations experience preferred.

Technical & Analytical Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and banking software.
• Ability to work with financial data accurately and maintain organized records.

Soft Skills & Work Ethic:

• Professional demeanor with excellent interpersonal and communication (written and verbal) skills.
• Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work both independently and within a team, demonstrating reliability and accountability.
• Problem-solving mindset, with a proactive approach to handling operational challenges.

Our Hiring Philosophy:

Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.

Benefit Information:

• Medical

• Dental

• Vision

• Life, LTD, & AD&D

• Dependent Care Spending Plan (DCSA)

• Employer Stock Ownership Plan with 401(k) feature and company match

• Complimentary Banking Services

• Tuition Assistance

AA - EOE

Benefits

401k, Dental Insurance, Life Insurance, Medical Insurance, Vision

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