Sales/Warehouse Coordinator
- Identify parts and part numbers customers are requesting.
- Process customer inquiries, submit quotations on a timely fashion and process sales orders.
- Generate sales orders from telephone calls, fax, and e-mail requests.
- Monitor the flow of documentation and products to ensure products are received by the warehouse personnel in a timely manner.
- Ensure orders are professionally handled by working closely with the warehouse, buyer, manufacturer, customer, and customer's freight forwarder.
- Follow up on the order status and update customers.
- Work closely with the warehouse in preparation of shipping documents, etc.
- Work closely with other team members and ensure customers get quotes properly reflecting NOV's integrity and consistency.
- Ensure quotation and order files are well maintained with necessary info, per company policies and procedures.
- Responsible for receiving and shipping products related to customer orders and internal requests for parts and equipment.
- Will be responsible for accurately receiving, running the reservations, picking, and packing orders, labeling, inventory control, cycle count, and all other general duties.
- Material Handling - moving material including the use of a reach truck or forklift.
- Participate in shop inspections/investigations; including warehouse, environment, equipment and HSE incidents.
- Other duties as assigned.
- Must possess a high school diploma, GED, or equivalent combination of education and experience.
- Microsoft Office experience is required.
- SAP or Oracle ERP experience is preferred.
- Minimum of 2 years' customer service experience required.
- Forklift and Reach Truck operating experience required.
- Warehouse experience required.
- Knowledge of oilfield equipment preferred.
- Ability to read and understand drawings and prints is preferred.
- Ability to lift up to 50lbs. is required.
- Overtime may be required.
- On-call rotation is required.
- Excellent oral and written communication skills.
- Ability to multi-task with a strong attention to detail and accuracy.
- 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
- Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.
- FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
- FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
- FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
- All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
- All regular full-time employees receive up to 11 paid holidays per year.
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