Manager Audit Retail

Manager Audit Retail Location Ann Arbor, MI : Manager Audit Retail Description

NSF is seeking to add an Audit Manager Retail to join our growing team. As the Audit Manager Retail, you will be responsible for workforce planning for retail audit delivery, creating reports, and managing a specialized workforce across multiple client programs. As well as manage audit allocation, scheduling, and submission to ensure timely execution and meet business, operational, and client expectations.

Principle Accountabilities include, but are not limited to:

• Supervising auditors, review audit reports and findings in order to maintain high quality, accuracy, and client communications
• Manage auditor utilization, performance, and work quality (i.e. auditor KPIs) to achieve optimal efficiency
• Monitor and manage audit delivery costs and workforce expenses to achieve business objectives.
• Identify territory workforce needs and support talent acquisition in identifying, sourcing, and interviewing for open positions
• Develop/implement onboarding and training plans for new auditors to meet business and client expectations
• Identify, conduct, and/or manage auditor calibration activities
• Monitor efficiency, timeliness, and prioritization in work completion and communicate, rebalance, or reassign when necessary
• Assist with investigation and resolution of internal and external complaints
• Provide departmental performance reports as requested
• Assist in the development and implementation of new business opportunities and growth
• Support the development and implementation of existing or new company systems that support daily operations
• Accountable for ensuring compliance with company and client program standards and procedures
• Assist with creating, implementing, and achieving budget/revenue goals
• Assist the company in client follow-ups and ascertaining client satisfaction
• Perform other duties as requested

Qualifications

• Demonstrated experience in managing business, departmental or program and personnel management related to Food Safety / Audit Delivery
• Familiarity with auditing concepts and learn auditing procedures
• Ability to work independently and with a team
• Willingness and ability to travel domestically and internationally.
• Must have a valid driver's license and reliable transportation
• Ability to maintain a valid and current U.S. passport
• Excellent communication skills (written and verbal)
• Proficient with Microsoft Office software, i.e. Word, Excel, PowerPoint, Outlook, etc

Preferred Qualifications

• Three (3) or more years of business or personnel management experience
• Training certificate, experience, or course in some Human Resources applications/demonstrated skills in some aspects of personnel management
• Bachelor's degree preferably in a science food-related field
• Training certificate or registration demonstrating successful completion of one (1) or more auditor training courses
• Foreign language skills as appropriate to the client's home country

#LI-DNI

Work Classification: Hybrid Job: Audit and Inspection Primary Location: US-MI-Ann Arbor Other Locations: CA-CA-Guelph Schedule: Full-time Requisition Title:Manager Audit Retail Job Number:FDS2871 NSF International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.