TECHNICAL ANALYST I/II/III/SR

TECHNICAL ANALYST I/II/III/SR

Position Number: S-3565

Position Summary:

The Technical Analyst I/II/ III /SR will ensure the successful implementation of technology solutions by defining and clarifying business requirements while organizing and helping distribute that work internally in Enterprise Applications. They will act as a facilitator between OIT units and campus stakeholders, ensuring clear communication and understanding of responsibilities. They will also work to fulfill requests from our stakeholders, working with systems and data as appropriate. As the position progresses through the levels responsibilities and independence are increased as well as breadth of coverage of applications and teams across the Enterprise Applications portfolio

Required Qualifications:

Technical Analyst I:
Bachelor’s degree or equivalent experience.
One year of experience performing business/systems analysis or similar experience.
Demonstrated analytical and problem-solving skills.
Ability to creatively apply technical skills and theoretical knowledge to the solution of assigned projects.
Ability to work collaboratively with diverse groups across units.
Ability to perform the essential functions of the job with or without reasonable accommodation.
Technical Analyst II:
Technical Analyst I plus:
5 years of experience performing business/systems analysis or similar experience.
Experience leading requirements gathering sessions.
Experience generating documentation or technical writing.
Experience working with data to aid in decision making.
Technical Analyst III :
Technical Analyst II plus:
8 years of experience performing business/systems analysis or similar experience.
Experience working in agile software development environment.
Strong analytical skills with experience in data quality, testing and data governance.
Ability to quickly learn new technologies and business processes.
Technical Analyst Senior:
Technical Analyst III plus:
10+ years of experience performing business/systems analysis or similar experience.
Demonstrated experience breaking down complex technical and process issues.
Demonstrated ability to mentor and train other analysts.
Strong presentation skills and comfort working with executive level stakeholde

Preferred Qualifications:

Experience in higher education.
Experience with Agile software development methodologies.
Experience with ITIL framework.
Experience with integrations with large ERP systems.

Duties & Responsibilities:

Technical Analyst I:
Provides technical and functional support for Enterprise Applications portfolio.
Responsible for analyzing and gathering business requirements and documenting the technical work needed to meet those requirements.
Assists with the prioritization, assignment and work in the Enterprise Applications group.
Fulfills service requests and implement low/no-code solutions in our Enterprise Applications portfolio as appropriate.
Develops technical and functional documentation of applications, workflows, integrations and knowledge articles as appropriate.
Engages in testing to ensure that implemented solutions meet the business requirements.
Other duties as assigned.
Technical Analyst II:
Technical Analyst I skills plus
Provides support for multiple applications within the portfolio.
Works with multiple technical teams to help gather business requirements and document technical work.
Partners with different groups within OIT to deliver comprehensive business solutions.
Technical Analyst III :
Technical Analyst II skills plus:
Provides data support across applications through an understanding of business and technical processes.
Assists with scripting and automation to help drive process efficiency.
Collaborates with cross functional teams to implement process changes that improve the efficiency of Enterprise Applications.
Technical Analyst Sr:
Technical Analyst III skills plus:
Stays informed of technological trends and breakthroughs and make recommendations about their use.
Assists with system integration and architecture and ensuring we construct future proof solutions.

Supervision Exercised:

None.

Employee Group: Professional & Administrative -Salary
Staff Pay Level:
Pay Range: $50,000 - $90,000
Division:
Department: Application Support & Dev - OIT
Position Status: Regular
Position End Date:
Employment Status: Full-Time
FTE: 1.0
Position Type: 12 month
Weekly Work Schedule: M-F 8 a.m. - 5 p.m.; evenings & weekends as required.
Location: 1200 S Franklin St, Mt Pleasant, Michigan, 48859
Posting Ends:
Open Until Filled: Yes

About the Department:

About CMU:

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.
CMU Leadership Standards:

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.
Message to Applicants:

Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.

Central Michigan University has a Flexible Worksite Policy . Flexible worksite arrangements are available for this position in accordance with this policy.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before Friday, March 14th.


To apply, visit

CMU , an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see OCRIE ).

If you wish to see “EEO is the Law” posters, please click here .

CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.

Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.

CMU’s Title IX Coordinator can be reached at:

Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: [email protected]