School Front Office Manager

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Title: Front Office Manager

Status: Full-Time

Pay Range: Commensurate with Experience

If most of the items listed below resonate, you will be highly motivated and energized at Gerald Dawkins Academy.

• Possess a strong desire to make an impact in education, especially in areas that have historically lacked necessary supports and resources
• Practices creative problem solving, while leaning on outside of the box thinking
• Motivated by results and achieving positive outcomes
• Acts as a self-starter by identifying opportunities for improvement and taking initiative
• Exhibit a forward-thinking mindset when making decisions or solving problems
• Thrive in a complex and challenging environment where each day is new

Job Summary

Perform clerical and secretarial duties, while ensuring the front office runs smoothly and supports staff, students, and parents. Provide information to parents and students to support the personal and educational development of each student.

Duties and Responsibilities

· Perform receptionist duties: answer telephone, provide information to callers, take messages, forward phone calls as appropriate, greet visitors and provide information or directions

· Perform routine Word and Excel processing related to school functions

· Compose, perform, and type routine correspondence and reports and update lists

· Sort and distribute district mail and school mailings

· Maintain accurate student records in the areas of attendance, which may include perfect attendance, excellent attendance, unexcused absences and tardiness. Assist in the maintenance of daily attendance (PowerSchool)

· Maintain student records in PowerSchool

· Contact parents regarding student absences

· Assist in the supervision of students in the main office

· Perform a variety of duties using various types of office equipment

· Compile and complete necessary student information directories and attendance records and reports

· Organize and distribute announcements, including Friday Folders

· Provide simple "nursing services" for students, as needed

· Assist parents, students and visitors as needed

· Assist in compiling, maintaining, and distributing various work to be done at the beginning and end of the school year

· Responsible for accuracy of all data during the pre-identification process through the data reconciliation process

· Ability to work both independently and cooperatively, exercise independent judgment and creativity, organize work, manage, prioritize and complete multiple complex projects with tight deadlines

· Assist with maintaining the school's social media accounts when needed

· Completes student reports to MDE, GVSU, Kent ISD, and Kent County in a timely manner

· Cooperatively work with Educational Reporting Solutions to ensure accurate pupil accounting records

· Complete registrar duties to ensure students are fully enrolled, which includes collecting all necessary forms/information from families and obtaining student records from previous schools

· Accurately communicate new student needs (special education, health concerns, and English language) to appropriate staff members in a timely manner

· Assist with ensuring school-wide attendance goals are met by ensuring attendance is completed by 9:00 am and pass along attendance report to Principal's Executive Assistant

· Manage visitors and volunteers while in the building

· Operate with a sense of urgency to complete assigned duties

· Ensure front desk is always supervised and presentable

· Perform other duties as assigned

Credentials and Experience

· Bachelor's Degree required

· Bachelor's Degree in administrative services or similar preferred

· Criminal Justice Fingerprint/Background Clearance

· Experience with a variety of office computer & software products

· Previous front office experience at a school

· Strong problem solving and customer service skills

Physical Demands / Work Environment

· Primary worksite will be in an office environment

· Must be able to occasionally lift up to 25 pounds

· Must be able to sustain a high level of energy

· Bend to perform various tasks numerous times throughout the day

· Have the ability to move from a seated position to a standing position promptly to respond to emergency situations

· Must possess acceptable hearing and visual capabilities to monitor the environment

· Must be able to excel in an ambiguous and continuously changing environment

· Will be faced with a variety of issues daily and will be engaged in multiple tasks and must respond quickly and appropriately

Job Type: Full-time

Pay: From $33,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person