BDC Team Lead

Feldman Automotive
Novi, MI

Job Description

Job Description

Description:

We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in driving sales performance, managing team operations, and ensuring exceptional customer service. This role requires strong leadership skills, a passion for sales, and the ability to develop and implement effective strategies to achieve business goals.

Key Responsibilities:

- Monitor team performance and provide coaching and feedback to improve results.

- Collaborate with BDC Manager and other departments to ensure a seamless customer experience.

- Help create and maintain a positive and motivating work environment.

- Handle escalated customer inquiries and resolve issues effectively.

- Prepare regular reports on team performance and sales activities for management.

Requirements:

Skills and Qualifications:

- Proven experience in a sales leadership role, preferably in a BDC or automotive environment.

- Strong understanding of sales processes and customer relationship management.

- Excellent communication and interpersonal skills.

- Ability to motivate and inspire a team to achieve high performance.

- Proficient in using CRM software and sales analytics tools.

- Strong problem-solving skills.

- Ability to work in a fast-paced environment and manage multiple priorities.

We offer a competitive salary, comprehensive benefits, and opportunities for professional growth. If you are a dynamic leader with a passion for sales, we encourage you to apply and join our team!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2026-03-20

Recommended Jobs

Physician Assistant (Family Medicine)

EPIC Health Systems
Detroit, MI

Job Description Job Description EPIC Health's mission is to provide exceptional healthcare for our community. We are a Multi-Specialty Practice treating patients from the beginning of life to the…

View Details
Posted 2026-06-20

CNC Maintenance Tech

American Manufacturing Innovators Inc
Walled Lake, MI

Job Description Job Description Salary: TBD AMI is searching for an individual that is capable of troubleshooting malfunctions and keep CNC machines, support equipment, and facilities in opera…

View Details
Posted 2026-04-05

Certified Occupational Therapy Assistant

TheraSupport Behavioral Health & Wellness
Ann Arbor, MI

Job Description Job Description Certified Occupational Therapy Assistant (COTA) – Full Time  (32 Hours)  Under the guidance and oversight of a Registered Occupational Therapist (OTR), the C…

View Details
Posted 2026-06-29

Sales Specialist

National Carwash Solutions, Inc.
Warren, MI

Job Description Job Description National Carwash Solutions has grown over the past 55 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash i…

View Details
Posted 2026-07-05

Cosmetologist - Barber Stylist

Floyds 99 Barbershop - Birmingham
Birmingham, MI

Job Description Job Description WARNING: THIS JOB MIGHT CAUSE EXCESSIVE CONFIDENCE If your idea of fun involves blending, fading, and creating great vibes, Floyd's 99 Barbershop in Birmingha…

View Details
Posted 2026-06-29

SEO Specialist

Perfect Afternoon
Pleasant Ridge, MI

Job Description Job Description Salary: $70000 SEO Specialist Perfect Afternoon seeks a talented, analytical SEO Specialist passionate about search, data, and digital growth. We want to hear…

View Details
Posted 2026-05-15

OT Dynamics Warehouse Associate

SBC - OT Dynamics
Flat Rock, MI

: OT Dynamics Warehouse/General Labor Associates are responsible for accurately picking, stocking, counting, and adjusting inventory in a timely manner. $17 per hour. Warehouse Associate Duties: …

View Details
Posted 2026-07-23

Warehouse Associates

Nassau Candy
Livonia, MI

Job Description Job Description Nassau Candy is a leading importer, manufacturer and distributor of candy, specialty confections, fine foods and promotional products. We are currently looking …

View Details
Posted 2026-07-11

B-Level Automotive Service Technician

Dean Arbour Ford of Tawas
Tawas City, MI

Do you want to be a part of a family owned and locally operated business that has served the Tawas area for over 25 years? We are proud recipient of the Ford President's Award for the 29th year in a r…

View Details
Posted 2025-08-28

Case Manager

Caring Connection
Benton Harbor, MI

Job Description Job Description Description: Position Summary: ~ Will be responsible for overseeing various types of clients including: 1. Guardianship, 2. Conservatorship, and 3. Fiduciary Ma…

View Details
Posted 2026-07-23