Bi-Lingual Admin/Customer Service

About the Job:

Job Title: Administrative/Recruiter

Job Summary: We are seeking a dynamic and results-driven Bi-lingual Admin/Recruiter to join our team. This role combines an administrative role with full-cycle recruitment responsibilities, ensuring the successful acquisition of top talent while maintaining strong, long-lasting client relationships. The ideal candidate will be highly motivated, detail-oriented, and skilled at balancing client needs with the recruitment process. The ability to multitask is a must.

Key Responsibilities:

Administrative Responsibilities:

• Answering incoming calls and prescreen the caller to direct them to the necessary party.
• Perform job and task analysis to document job requirements and objectives.
• Assist with preparing recruitment materials and post jobs to appropriate job board/newspapers/colleges, etc.
• Source and assist with recruiting candidates by using databases, social media, etc.
• Screen candidates' resumes and job applications.
• Assess applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes.
• Promote the company’s reputation as “best place to work”.

Collaboration & Communication:

• Work closely with internal teams to ensure alignment on client expectations and recruitment objectives.
• Provide regular communication with clients to ensure the timely resolution of any issues or concerns.
• Act as a consultant to clients, providing insights into market trends, salary benchmarks, and industry best practices.

Qualifications:

• Strong communication, negotiation, and interpersonal skills.
• Ability to speak a 2nd language to support our candidates from different nationalities (Spanish, Bengali, etc.)
• Ability to manage multiple accounts and recruitment processes simultaneously.
• Knowledge of recruitment best practices and tools.
• Ability to build strong, collaborative relationships with both clients and candidates.
• Strong organizational skills and attention to detail.

Desired Skills:

• Experience working in a fast-paced, high-volume recruitment environment.
• Ability to adapt quickly to changing client needs and market conditions.
• Proficiency in Microsoft Office Suite and other relevant software.