Technical Program Manager - Biometrics

**Job Description** The Technical Program Manager - Biometrics leads the strategic direction, roadmap, and overall lifecycle management for Oracle's global biometric programs. This critical role ensures all biometric technologies deployed at Oracle sites are robust, secure, scalable, and fully aligned with evolving business, security, and regulatory demands. The Program Manager will drive cross-functional collaboration to integrate emerging biometric technologies, streamline operations, and enhance compliance with global privacy and security standards. The ideal candidate possesses deep experience with enterprise-grade biometric solutions, a passion for operational excellence and automation, and a proven record of delivering secure, resilient biometric infrastructures in large-scale, complex environments. You will own the end-to-end technology vision, from deployment through maintenance, upgrades, and modernization, ensuring the platform's ongoing alignment with Oracle's risk posture and growth strategies. **Responsibilities** **SCOPE OF RESPONSIBILITY, IMPACT OF DECISIONS, AND DEGREE OF SUPERVISION:** As the global owner for biometric systems, you will set strategic objectives, lead major integrations, and guide all operational aspects of biometric program management for Oracle. Your autonomy to drive innovation, automation, and best practices directly impacts the security, compliance, and investigatory capabilities of Oracle's global estate. Regular reporting to senior leadership is expected alongside proactive engagement across technical and business teams. + Lead global biometric system planning, deployment, upgrades, and technical innovation. + Own policy and process standardization, regulatory compliance, and lifecycle management for all biometric assets. + Resolve escalated technical and operational issues and deliver sustainable improvements through data-driven analysis. + Outstanding stakeholder management, cross-team collaboration, and project leadership skills in a fast-paced, distributed environment. + Strong documentation, training, and communication skills for all organizational levels. **KEY RESPONSIBILITIES:** + Develop, communicate, and execute a comprehensive multi-year roadmap for biometric systems, supporting Oracle's global security and compliance objectives. + Direct cross-functional implementation and integration efforts, ensuring biometric platforms scale reliably with business demand and technology change. + Identify, pilot, and deploy automation tools to streamline user enrollment, identity management, incident management, reporting, and compliance functions. + Oversee vendor relationships, SLAs, performance reviews, and technology selection. + Ensure biometric platform and operations maintain the highest standards for privacy and legal compliance in all jurisdictions. + Own the documentation, training, and communication of biometric-related processes, standards, and incident response plans. + Analyze biometric system performance data, identify risks, and deliver continual improvements focused on reliability, cost-efficiency, and security. + Serve as the executive escalation point for biometric incidents, privacy queries, and cross-team issues. **KEY SKILLS AND QUALIFICATIONS:** + Bachelor's degree (or equivalent experience) in Engineering, IT, Security, or related technical discipline. Advanced degree preferred. + Minimum of 5 years' experience managing large-scale, enterprise biometric platforms (e.g., fingerprint, facial recognition, iris, or similar) including design, deployment, and lifecycle optimization. + Demonstrated expertise integrating biometric solutions into physical security, access control, and identity management platforms, using modern API, cloud, or hybrid architectures. + Deep knowledge of privacy, security, and compliance requirements affecting biometric systems globally (GDPR, CCPA, BIPA, SOC 2, PCI DSS, ISO 27001, etc.) and experience ensuring systems are audit-ready. + Proven ability to implement automation and workflow efficiency for biometric system monitoring, alerting, retention management, and incident response, leveraging scripting, RPA, or orchestration tools. + Experience managing technical vendors, contracts, SLAs, and negotiating performance improvements. \#LI-KNC2 Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $78,000 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.