Veterinary Assistant

Banfield Pet Hospital
Livonia, MI

Veterinary Assistant

At Banfield Pet Hospital, few roles are as personally rewarding as that of a Veterinary Assistant. In this hands-on role, you'll work closely with veterinarians and veterinary technicians to deliver quality care, educate clients on pet wellness, and be a compassionate advocate for animals. Whether you're beginning your veterinary career or looking to grow within the field, Banfield offers unmatched support, training, and development opportunities.

The Veterinary Assistant plays a critical support role in our hospitals, assisting veterinarians and technicians while ensuring the safety and comfort of pets, clients, and team members. This role helps maintain a productive workflow in the hospital and supports an organized, clean, and welcoming environment.

Key Responsibilities

  • Assist with patient care, monitoring, and procedures as allowed by state laws
  • Help maintain patient flow and support veterinarians and technicians with daily tasks
  • Safely restrain pets for exams and procedures
  • Set up and clean exam rooms, treatment areas, and surgical suites
  • Educate clients on preventive care and promote Optimum Wellness Plans
  • Collect patient histories and maintain accurate medical records
  • Provide exceptional client service and ensure pet comfort at all times
  • Mentor and support new team members as needed
  • Comply with all hospital safety protocols and procedures

Qualifications

Education & Experience:

  • Certificate from a NAVTA-approved Veterinary Assistant program preferred, or equivalent training and experience
  • High school diploma or equivalent preferred
  • At least 1 year of experience in a veterinary, animal care, or customer service role is desirable
  • Must be at least 18 years old

Skills & Competencies:

  • Action-oriented, organized, and able to multitask in a fast-paced environment
  • Excellent communication, listening, and client service skills
  • Comfortable working around a variety of animals
  • Basic computer skills; knowledge of Microsoft Office and veterinary software is a plus
  • Ability to lift and carry up to 50 pounds
  • Willingness to work evenings, weekends, and holidays as needed

What We Offer

Personal Health & Wellness Benefits:

  • Medical, dental, vision, life, and disability insurance (based on eligibility)
  • 401(k) retirement savings plan with company match
  • Paid time off
  • Free Optimum Wellness Plans for your pets

Professional Development:

  • Ongoing training and learning opportunities
  • Career growth and advancement support
  • Performance development plans
  • Networking events and community engagement

Our Culture: Guided by Five Principles

At Banfield, we believe in:

  • Quality Delivering the best for pets and clients
  • Responsibility Owning our roles and supporting our teams
  • Mutuality Creating win-win outcomes
  • Efficiency Making the best use of time and resources
  • Freedom Supporting innovation and growth

Start Your Career with Banfield

Join a supportive, purpose-driven team that's making a difference in pet health every day. Whether you're just starting out or advancing your veterinary career, Banfield Pet Hospital is here to help you thrive.

Ready to apply? Submit your application today and take the next step in a career where your love of animals makes a real difference.

The pay range for this role is $16.79 - $21.46 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits:

  • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
  • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.
  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
  • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.
  • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.
  • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
  • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
  • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
  • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
  • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
  • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.
  • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.
  • Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
  • Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
  • Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.
  • Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.
  • Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.
  • Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.
  • Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.
  • Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

Posted 2026-03-15

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