Associate Field Service Engineer

Insight Global
Rochester, MI

Job Description

A leading supplier of automation for manufacturing is looking for an eager Associate Service Engineer to do preventative maintenance on robots at customer sites. Other job responsibilities include:

Troubleshooting, repair and maintenance of FANUC Robots and controllers, electrical control devices, and peripheral equipment

· Provide telephone based troubleshooting through the Hotline to support customer's in resolving FANUC America or related peripheral equipment operational problems

· Documenting FANUC products and related peripheral equipment performance and failure modes

· Daily reporting to Service Management to update status & availability

· Completion of a Service Report for each customer call

· Maintenance of a service tool kit to facilitate rapid customer response

· Return of parts shipped for the service call but not purchased by the customer or defective parts replaced under warranty

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

· Previous experience with FANUC robots, controllers and peripheral equipment

· Ability to interpret electrical, mechanical, and pneumatic prints and related technical documentation.

· Ability to work safely and effectively within OSHA Laws

· Well developed technical communication skills

· Able to work at customer sites with little direct supervision

· Able to direct the activities of other FANUC employees at a customer site

· Associate's Degree in an Applied Science or equivalent technical education preferred

· Some Robotics Integration/Installation/Service experience preferred · Ability to read and interpret PLC ladder logic a plus

Posted 2026-03-03

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