Remote Live Chat Support

Erico Technologies LLC
Saginaw, MI

Job Title

Entry-Level Live Chat Support Representative (Remote | Part-Time | U.S. Only)

Job Overview

We are seeking Entry-Level Live Chat Support Representatives to join our remote customer support team. This is a 100% work-from-home, part-time position open to candidates across the United States .

No prior experience is required paid training is provided. In this role, you will assist customers in real time through live chat platforms, ensuring fast, accurate, and professional responses.

Key Responsibilities

  • Respond to customer inquiries via live chat systems

  • Provide accurate information using company guidelines and templates

  • Assist with basic questions, account support, and general inquiries

  • Maintain clear, professional, and friendly written communication

  • Document chat interactions accurately

  • Escalate complex issues when necessary

Requirements

  • Must be a U.S. citizen residing in the United States

  • Must be 18 years or older

  • No experience required — paid training provided

  • Basic computer and typing skills

  • Strong written English communication

  • Reliable internet connection and quiet home workspace

  • Ability to follow instructions and meet response-time expectations

Schedule & Work Type

  • Part-Time

  • Fully Remote / Work From Home

  • Flexible shifts available (day, evening, and weekend)

What We Offer

  • Competitive hourly pay

  • Paid training

  • Flexible scheduling

  • Entry-level role with growth potential

  • Supportive remote team environment

How to Apply

Submit your application online. Qualified candidates will be contacted with next steps.

Posted 2026-01-22

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