Senior Business Products Manager
- Salary up to $126,000/year, based on experience
- Medical, dental, and vision insurance
- 401(k) with company match
- Generous paid time off and paid holidays
- Tuition reimbursement
- Flexible Spending Account and Health Savings Account options
- Employee discounts on WOW! services in applicable service areas
- Assess and qualify mid-market and enterprise product opportunities.
- Build data-driven business cases and secure internal approval to move opportunities forward.
- Research market trends, customer needs, and competitive solutions to identify areas for growth.
- Translate market opportunities into clear product definitions and requirements.
- Develop level-of-effort and feasibility assessments to support prioritization and investment decisions.
- Evaluate potential vendors and solutions, including build-versus-buy considerations.
- Partner with Engineering on technical due diligence and sourcing recommendations.
- Present clear, actionable recommendations to senior leadership.
- Collaborate with Product, Engineering, Sales, Finance, Care, and Operations to align on scope, resources, and go-to-market strategy.
- Help develop and maintain product roadmaps based on strategic priorities, ROI, customer needs, and business impact.
- Gather feedback from Sales, Care, and Operations and incorporate meaningful insights into the product roadmap.
- Track product performance against budget and identify opportunities for improvement.
- Perform other duties as assigned.
- Bachelor's degree in Business, Engineering, Marketing, or a related field.
- Seven or more years of experience in product management or commercial product roles.
- Demonstrated success supporting mid-market and/or enterprise products and customers.
- Proven ability to develop business cases and secure investment approval for new product opportunities.
- Hands-on experience with vendor evaluations, build-versus-buy analysis, and level-of-effort or feasibility assessments.
- Knowledge of broadband, Wi-Fi, SD-WAN, DIA, Ethernet, Internet Backup, and Hosted VoIP technologies.
- Strong commercial and analytical skills, with the ability to turn market opportunities into measurable business cases and product requirements.
- Ability to lead through influence and build alignment across technical, operational, and customer-facing teams.
- Strong communication, presentation, and executive-level influencing skills.
- Experience prioritizing product roadmaps based on customer feedback, budget, ROI, and strategic goals.
- Regularly required to communicate verbally and listen.
- Regularly required to use hands for typing and handling objects or paperwork.
- Frequent use of close vision and the ability to maintain visual focus.
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
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