Production Admin

: Foundation Systems of Michigan, A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across the Nation. With fully trained technicians, industry-leading products, and nationally backed warranties, Groundworks is here to restore your foundation or crawlspace. We're looking to hire a Production Administrative Assistant in GRAND RAPIDS. The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry. Job Responsibilities:

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order to include scheduling maintenance
• Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.
• Setting and confirming install dates
• Mailing customer information packets
• Following up with customers on a variety of issues
• Updates customer records for accuracy

What is required to join our team as a Production Administrative Assistant:

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

What we provide for our employees:

• Bi-weekly Pay
• Company Ownership Program
• Superior training will ensure you start with immediate success
• Competitive and rewarding, family-oriented culture
• Advanced leadership training opportunities
• World-class training and support
• World-class training and support
• Benefits include Medical, Dental, Visionl, Long/Short Term Disability, Life insurance, 401(k) with a company match, and 2 weeks paid time off including 6 holidays

Who is Groundworks? With more than 50 locations across the USA, Groundworks is the fastest-growing foundation solutions company in the country! Recognized as a Top Workplaces USA™ company and offering ownership for everyone , we're building something that just can't be replicated. And we're on a mission to change an industry like never before! We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together . That's why we're proud to be the Groundworks Tribe! Our shared culture, resources, work ethic, and even the lingo we use unites us as #OneTribe . When customers choose a local Groundworks company, they can feel confident they're hiring trusted local experts who will ensure the job's done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history. It's the Groundworks difference! So come and help us make history. Join our Tribe! #Groundworks #StrongerTogether #OneTribe