Counter Associate
- Weekends off
- Weekday schedule 8am-5pm
- 401(k) program with company match
- Generous benefits package for full time employees:
- Medical, Dental and Vision
- Company paid life and disability insurance
- 3 weeks Paid Time Off
- Competitive compensation program
- A great work environment with career advancement opportunities!
- Performs customer service activities including receiving and entering of telephone orders, answering questions, and tracking order status and product shipments
- Performs counter sales serving in-store customers
- Mixes paint and prepares customer orders for delivery/pick-up (aprons and gloves provided)
- Reconciles inventory and stocks merchandise in store
- Provides sales support to outside sales team
- Maintains customer records and files, including accurate account setup and pricing
- Prepares paint orders, including mixing, utilizing standard formulas and custom formulas
- Clean and maintain all areas and equipment as assigned. Ensures maintenance of mixing equipment as needed
- Conducts self in professional manner to ensure customers’ quality and service expectations are met
- Maintains Color Room records including non-conformance report, tint usage, can usage, mis-tints, etc. and perform necessary inventory transfers
- Full knowledge to perform duties of other role functions as assigned
- Assist with inside customer service, as needed, including servicing customers and/or processing their orders
- Answers in-coming telephone calls in a professional manner, answers all inquiries and/or take customers orders
- Properly dispose of waste materials and product in compliance with Company and Governmental regulations
- High School Diploma/GED required
- 1+ year(s) of Customer Service, Inside Sales, or Counter Sales preferred
- Team player with great customer service skills
- Clean driving record and valid license
- Ability to lift at least 50 lbs.
- Tolerable to the smell of paint
- Candidates must submit to a drug screen and meet acceptable Motor Vehicle Report requirements upon hiring process.
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