GMNA Order Fulfillment Sales Planner / VOM Specification Writer / Order Manager

Description

The Role

The Sales Planner / Vehicle Order Management (VOM) Specification Writer / Order Manager ensures accurate vehicle specification tables and smooth order flow for new model years and Manufacturing Validation Builds (MVB). You will own key elements of the weekly Dealer Order Submission Process (DOSP) and partner across the enterprise to keep orders clean, constraints optimized and launches on track.

What You’ll Do

VOM Specifications and Launch Readiness

Build and maintain VOM specification tables that are VDS-compatible and aligned with approved marketing intent.

Execute specification changes through the formal Spec Change process, aligned with Blockpoint timing and cross-functional needs.

Own the Startup Program Management Calendar to provide clear visibility to startup / launch milestones and track execution to due dates.

Represent VOM / Order Fulfillment in cross-functional Vertical and Launch Team meetings, sharing data, insights, and recommendations.

Order Quality, Constraints, and Allocation

Create and maintain pattern orders for Retail and Company Vehicle Operations (CVO) to support clean order flow and capacity utilization.

Support analysis and calculation of weekly and longer-term constraints; validate assumptions with stakeholders and help optimize usage.

Load allocation quantities and constraints and monitor funding as part of the weekly DOSP process.

Monitor and resolve Production Order Management System (POMS) hard and soft rejects each week, driving root-cause fixes and preventing recurrence.

Collaboration, Improvement, and Leadership

Partner with Marketing, Sales, Product, Launch, and other Order Fulfillment teams to resolve specification, constraint, allocation, and order issues.

Mentor new team members, share best practices, and help build a strong, high-performing team culture.

Provide clear feedback and requirements for new or updated systems and processes impacting VOM, POMS, DOSP, and launch readiness.

Participate in User Acceptance Testing (UAT) for new or enhanced systems to ensure they meet business needs.

Your Skills & Abilities (Required Qualifications)

Bachelor’s degree.

Strong analytical skills with high attention to detail and data accuracy.

Experience working with complex systems and datasets; familiarity with order management or production planning is a plus.

Demonstrated ability to collaborate and influence across functions.

Proficiency with Microsoft Excel, Word, and PowerPoint.

Excellent oral and written communication skills; able to explain complex topics clearly and succinctly.

Proven ability to organize, plan, and manage multiple priorities in a fast-paced environment.

Self-motivated, persistent, and comfortable working through obstacles to achieve stretch objectives.

What an Give You a Competitive Advantage (Preferred Qualifications)

Product knowledge of GM vehicle lines.

Knowledge of GM VOM and POMS systems.

Experience with GM Logical Language and VDS.

Field Sales and/or Marketing experience.

Broad understanding of enterprise operations and how Order Fulfillment impacts downstream functions.

Demonstrated operational agility, adaptability, and leadership.

Who You Are – Demonstrating GM Behaviors

You put customers and dealers at the center of your decisions, ensuring clean, salable orders and on-time launches.

You build inclusive, trusting relationships across functions and locations, acting as one team.

You innovate now by continuously improving spec tables, pattern orders, and processes to simplify work and reduce defects.

You are bold in surfacing issues early, using data to influence decisions and propose better ways of working.

You take ownership (“it starts with me”) for your area, following through on commitments and driving closure with cross-functional partners.

#LI-LK1

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

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Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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