Temporary - PC Tech Rollout

CU*Answers
Grand Rapids, MI

Job Description

Job Description

Description:

POSITION SUMMARY

This position will be responsible for assisting in the configuration, deployment, tracking, and return of internal Dell PC's being replaced as part of CU Answer's lease cycle. This is a temporary role not to exceed six months in duration.

ESSENTIAL JOB FUNCTIONS
  1. Install and configure software on new PCs
  2. Transport equipment between CU*A office locations.
  3. Set up PC hardware with internal users.
  4. Aid in transition of settings from old PC to new.
  5. Document and track equipment in motion.
  6. Perform basic troubleshooting on hardware set up and software configuration.
  7. Securely delete data on PCs.
  8. Perform additional duties as assigned to support organizational goals and evolving business needs.
JOB SPECIFICATIONS

1. High School graduate, GED, or equivalent work experience. Equivalent work experience equal to 1-2 years of prior office experience in information technology field.

2. Strong desktop support skills, including Windows 10 Windows 11.

3. Ability to travel between CU*A office locations to install hardware.

4. Ability to maintain detailed tracking records of equipment

5. Strong organizational skills.

6. Excellent verbal and written communication skills.

7. Ability to deal with external clients as well as internal staff.

8. Excellent attention to detail and accuracy.

9. Ability to use discretion when dealing with sensitive or confidential data.

10. Ability to work effectively with other CU*Answers teams.

11. Ability to operate telephone, photocopier, fax machines and PC workstation.

12. Regular and predictable attendance.

13. Embrace and adhere to the company mission and the seven cooperative principles of a cooperative.

14. Ability to travel by auto or plane to multiple locations throughout the United States including but not limited to client sites, other building locations, general errands, etc. This travel could be multiple times per day, once daily, weekly, monthly, or annually.

15. Possess a valid driver’s license with an insurable driving record.

Requirements:

CU*Answers is an Equal Employment Opportunity employer that supports the unique perspectives and experiences from all employees and supports a collaborative community spirit. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any status or condition protected by applicable federal, state or local laws.

Posted 2025-08-22

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