Technical Writer and Communications Specialist
- Build strong partnerships with project managers, controls engineers, machine builders, and other subject matter experts
- Collaborate with project teams to fully understand machine functionality and ensure detailed and accurate documentation
- Write, format, edit, review, proof, and send technical manuals for custom machines
- Assist in writing and editing internal operational procedures and work instructions
- Assemble digital and physical instruction manuals and prepare all documentation for delivery to customers
- Schedule and track documentation tasks to align with machine shipment timelines and project milestones
- Maintain a comprehensive library of technical terminology and documentation
- Review documents for consistency, clarity, and alignment with company style guideline
- Evaluate existing documentation templates and identify improvements
- Capture machinery photos and videos for internal and external use
- Work with marketing on content development as needed
- Support internal team with training and process documentation
- Bachelor’s degree or equivalent experience in English, Communications, Professional Writing, or Engineering field with desire to focus on communications
- Excellent writing, editing and communication skills
- Strong technical aptitude – ability to synthesize technical content from Subject Matter Experts to create training materials and procedures
- Excellent work ethic and strong intellectual curiosity – proven ability to quickly learn and understand complex topics
- Ability to work quickly, efficiently, and handle several projects simultaneously
- Desire and ability to innovate and improve upon current processes
- Proficiency with computers including MS Office Suite
- Strong attention to detail
- Experience with Adobe Creative Suite, specifically InDesign, Photoshop, and Illustrator
- 1-3 years of experience working in industrial automation, manufacturing, or related industry
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