Sales Team Specialist

Join a leading full-service Lawn & Landscape company serving the Metro Detroit area, dedicated to delivering exceptional service and quality to our clients. As a Sales Team Specialist, you will play a key role in driving our sales operations, managing client relationships, and supporting the growth of our business. This position offers the opportunity to work with a knowledgeable team in the green industry, contribute to the achievement of sales goals, and ensure outstanding customer satisfaction. If you have a strong background in landscape operations and sales, and are passionate about building lasting client partnerships, we invite you to apply and become part of our growing team.

Responsibilities

• Assist the sales department in daily operations and strategic initiatives.
• Manage and nurture customer relationships by following up with existing and potential clients.
• Generate new business leads and identify sales opportunities.
• Communicate with clients to schedule sales and design meetings.
• Coordinate with the sales team to prepare and send invoices, build quotes, and ensure accurate pricing.
• Serve as a liaison for clients and support marketing efforts.
• Create and distribute communications to prospects and clients.
• Organize and maintain sales documents using LMN software.
• Communicate with leads and clients through in-person meetings, phone calls, and emails regarding new and ongoing projects.
• Develop and maintain strong, long-term relationships with leads and clients.
• Schedule and attend appointments to assess property needs and provide solutions.
• Prepare and send both fixed pricing and time/material estimates to clients.
• Schedule accepted estimates and prepare work orders for the team, both physically and electronically.
• Conduct routine site visits to monitor team productivity, ensure quality standards, and confirm client satisfaction.
• Verify work order information for accuracy and efficiency.
• Contribute to profit goals and help establish business objectives.
• Manage project development from initiation to completion, ensuring projects stay within budget and applying change management processes as needed.

Qualifications

• 5-10 years of experience in landscape operations and management.
• 2-3 years of sales experience.
• High school diploma or GED.
• Ability to read and write in English.
• Working knowledge of standard vehicles, equipment, and shop practices.
• Strong oral and written communication skills.
• Excellent job planning and organizational skills.
• Mechanical aptitude.
• Valid state driver's license, chauffeur’s license, and DOT certification; must be insurable by the company's agent.

Benefits

• Vision insurance
• Dental insurance
• Health insurance
• Life insurance
• Professional development assistance