Event Security Representative
- Provide security protection for the Pistons Performance Center facility, proprietary material, and personnel within the areas of responsibility to preclude unauthorized access, theft, or intentional destruction.
- Monitor flow of personnel entering and exiting the facility during events. Audit personnel/visitor authorization and control activities to verify personal and organization ID.
- Ensure the protection of employees, guests, and patrons to include potential situations and physical confrontations.
- Visually inspect common areas to prevent any hazards, ensure accurate safety procedures are followed and provide documentation of security, fire, and safety deficiencies.
- Assist with handling of emergency situations, including employee injuries.
- Respond to incidents, investigate, interview, and capture pertinent/information to complete incident reports.
- Maintain an in-depth knowledge of all security orders, written and oral, pertaining to assigned duties.
- Provide an atmosphere in which all Detroit Pistons employees and visitors know that the Detroit Pistons responds to and cares about their needs; provides a courteous, respectful, and pleasant interaction with each employee and visitor as perceived from their point of view; presents a good image of the Pistons and its security department.
- Acts to ensure that all property removal is conducted within appropriate policy requirements.
- Knowledge and ability to administer basic first aid instructions.
- Carries out specific tasks and duties of a similar nature and scope as required for the assigned site.
- Available to work a flexible schedule that includes evenings, weekends and holidays as required.
- High School Diploma or equivalent required, Associates degree or equivalent work experience
- Security, law enforcement, fire/medical service or military experience required, and guest experience, CPR/First Aid and AED training preferred
- Driver’s license preferred
- Ability to exercise good judgment in emergencies and must possess effective written and oral communication skills
- Interpersonal and leadership skills with the ability to collaborate with fellow Security Team members and the public in a professional manner
- Ability to navigate windows-based security software such as CCTV, access control, visitor management login/logout and fire/life safety systems
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of employees and guests
- Ability to bend and lift objects necessary to perform primary duties
- Must be able to defend self or others, using minimal force if necessary and only in accordance with corporate use of force policies
- Must pass a criminal background check and motor vehicle history check in accordance with company policy and periodically checked thereafter
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