District Manager

United Smart Tech
Grand Rapids, MI

Job Description

Job Description

Salary: $60k to 70k/year with monthly incentive package per year

District Manager (Hybrid)

For more than 25 years, Asurion has led innovation in tech solutions while building a culture where employees feel valued and supported. We help people stay connected by providing expert advice, reliable repair services, and device protection across all their technology.

Position Overview

The District Manager is responsible for driving sales, operational excellence, and exceptional guest experiences across 1020 retail store locations. This role partners closely with store leaders to ensure strong performance, consistent execution, and alignment with Asurions Core Values.

This is a full-time, hybrid position that includes remote work, in-office collaboration, and frequent travel to assigned store locations.

Key Responsibilities

  • Lead and oversee operations, sales, and performance across assigned retail stores
  • Drive profitability by reviewing P&L, managing expenses, and calculating monthly store bonuses
  • Conduct bimonthly sales meetings and ongoing coaching with store leaders
  • Ensure consistent execution of sales behaviors, customer service standards, and Connected Home product knowledge
  • Reinforce the Serve, Solve (Resolve), and Sell approach in every customer interaction
  • Maintain strategic recruitment practices to ensure adequate staffing levels
  • Monitor customer feedback and sales metrics, providing coaching as needed
  • Use data to identify trends and create action plans to improve performance
  • Conduct quarterly store assessments and monthly/quarterly business reviews with senior leaders
  • The duties listed are intended to describe the general nature of the role and may be subject to change; additional responsibilities may be assigned as business needs evolve.

*The duties listed are intended to describe the general nature of the role and may be subject to change; additional responsibilities may be assigned as business needs evolve*

Compensation & Benefits:

  • Base Pay: $60,000 $70,000 annually
  • Incentives: Monthly store incentives and performance-based bonuses
  • Total compensation potential: $90,000$100,000+ annually, depending on district performance.
  • Full benefits package: medical, dental, vision, and life insurance
  • Paid time off and ongoing technical & leadership training

Work Environment & Schedule

  • Hybrid role: remote work, office time, and frequent in-store visits
  • Full-time, typically MondayFriday with occasional weekends
  • Travel between assigned store locations is required

What Youll Bring

  • Strong business acumen and data-driven decision-making skills
  • Effective communication and leadership abilities
  • Global and cultural awareness with experience leading diverse teams
  • Proven relationship management and coaching capability

uBreakiFix by Asurion is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Posted 2026-05-14

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