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Job Description

Job Description

Position Description: COMPANY SUMMARY
ELIA Group is a multi-faceted, fully integrated real estate and hospitality company that acquires, develops, and manages commercial properties in landmark locations throughout the United States. In Real Estate & Development and Hospitality, we dont sit back and let things happen, we make things happen! Whether were crafting deals or cocktails, our unparalleled attention to detail leads to award-winning real estate development and hospitality projects.
Parc represents the evolution of refined American dining in the heart of Detroit elevated yet approachable, sophisticated yet warm. Our culinary philosophy celebrates seasonal ingredients, disciplined technique, thoughtful sourcing, and a dining experience that is both memorable and timeless.POSITION SUMMARY
You will play a crucial role in ensuring a seamless dining experience for our guests and supporting the restaurants administrative functions.
KEY RESPONSIBILITIES
\tRespond to phone calls and inquiries made from guests interested in making dining reservations at Parc.
\tManage reservation book system to accurately record and organize guest bookings.
\tCollaborate with the Events Team to provide them with timely updates on event inquiries and reservations.
\tEnsure that all guest interactions are handled with the utmost care and attention to detail.
\tOrganize training materials.
\tAssist the Management team in day-to-day administrative tasks, such as scheduling, filing and record keeping.
\tAssist in maintaining and updating menus, ensuring accuracy and consistency.
\tMonitor inventory levels for food and beverage items and communicate restocking needs to relevant team members.
\tUtilize Restaurants 365, inputting invoices, understanding COGs, and assisting with counts monthly.
\tAssist in conducting regular inspections to ensure the cleanliness and safety of food and beverage areas.
\tPerforms other related duties as assigned.
QUALIFICATIONS
\tHigh School Diploma or equivalent; relevant coursework or certifications in hospitality or administration is a plus.
\tProven experience in administrative roles, preferably within the food and beverage industry.
\tProficiency in using Microsoft Office and office equipment.
\tImpeccable organizational skills and attention to detail
\tExcellent written and verbal communication skills
\tPassion for delivering exceptional guest experiences
\tAdaptability and flexibility in a fast-paced, growing environment
WHAT WERE LOOKING FOR
At ELIA, we use our unique experience and contributions to deliver more than value we set new standards! We seek someone that is looking for more than a job we want to work with someone who is as passionate as us about what we do and how we go about doing it.
COMPENSATION & BENEFITS
\tCompetitive Pay
\tHealth insurance
\tDental insurance
\tVision insurance
\t401(k) Plans
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is regularly required to stand, reach, bend and lift heavy objects. The noise level in the work environment is typically high.
\tStamina and Endurance: Ability to stand, walk, and move for extended periods during shifts, often in fast-paced or busy environments.
\tStrength: Capability to lift and carry heavy objects, such as luggage, equipment, or cleaning supplies, typically weighing up to 50 pounds or more.
\tManual Dexterity: Skill in handling a variety of tasks, such as cleaning, carrying items, or assisting guests with luggage.
\tMobility: Ability to bend, stoop, kneel, climb stairs, and reach in order to perform various tasks throughout the facility.
\tGood Vision and Hearing: Necessary to observe guests entering the restaurant, respond to customer needs, and communicate clearly with staff and patrons.
\tStrength: Ability to carry menus, help rearrange seating or assist with light cleaning tasks if needed.
\tCalm Under Pressure: Ability to maintain composure and professionalism in a fast-paced, sometimes hectic environment, especially during peak hours.
\tPolished Appearance: While not purely physical, maintaining a professional and well-groomed appearance is often required for interacting with guests in a front-facing role.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.