Customer Service Rep

Our professional Team Members are committed to providing service excellence and are passionate about going above and beyond to exceed our customer's expectations. We are looking for individuals who have integrity with strong initiative and relentless attention to detail to do the right thing. We continue to find ways to innovate, lead and make a positive difference in the world. Join our successful team and have an impact on sustainability, one day at a time.

PADNOS is a full-service recycling company handling paper, plastic, metals and electronic recycling. We tailor recycling programs for consumer and industrial clients throughout the United States. PADNOS was founded over a century ago and continues to transform the recycling industry. The company has thrived as a family business through four generations and has grown to be a market leader and best in class innovator.

Benefits

PADNOS has a rich history of taking care of our Team Members, their families and the multiple communities we serve. We invest in our Team Members and offer the following benefits:

• Competitive Wage
• Medical, Dental and Vision Insurance
• 100% Tuition reimbursement for Team Members
• 75% Tuition Reimbursement for dependents
• First Time Home Buying Assistance
• 401K Match and Profit Sharing
• Performance Driven Bonuses

Customer Service Rep / Call Center

Work Schedule

Overview

The Customer Service Representative will be responsible for negotiating prices with customers, scheduling vehicle pick-ups, and maintaining accurate data records in CRM software. Closing will take place over the phone with a combination of inbound phone leads and company-generated outbound leads. Inside Sales positions are not required to make cold calls. Hourly base pay plus commission offered.

Qualifications

• 1-3 years inside sales / phone sales experience preferred
• Automotive knowledge is a plus
• Strong verbal and written communication skills
• Must be able to multi-task among multiple digital platforms
• Must have reliable and dependable transportation

Competencies

• Customer service focus
• Communication
• Personal motivation
• Time management

PADNOS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, weight, height, sex, sexual orientation, marital status, national origin, age, genetic medical information, protected veteran status, or disability status.