Administrative Coordinator

Job Description

Job Description

Kyyba is hiring Administrative Coordinator (remote position) I am recruiting for the below mentioned position with our direct client which is one of the major Healthcare Payers in the US. I would like to check your availability for new contractual positions at this time. If you are available, please share your updated resume. I’ll reach out to you to share more details about the position and process.

Administrative Coordinator(Michigan candidate only)
Will this position be required to work onsite for any reason at any time? No, resource will be able to perform this role offsite.

Engagement Description –
Provide Helpdesk phone support by troubleshooting access and system issues, assisting with portal registration, and providing navigation assistance for membership and billing self-service tools. Additional tasks include managing reporting tasks, providing training support, managing day-to-day responsibilities, and supporting special projects. Meeting deadlines and managing competing priorities are essential.

Top 3 Required Skills/Experience –
• Demonstrated ability to solve problems independently, recommend effective solutions, and manage multiple priorities using strong organizational and analytical skills in a fast-paced environment.
• Self-starter with a proactive mindset and the ability to navigate challenges and adapt quickly to changing priorities.
• Excellent interpersonal, written, and oral communication skills.

Required Skills/Experience – The rest of the required skills/experience. Include:
• One to three years in healthcare membership and billing, or helpdesk/customer service role, with a strong emphasis on customer support, issue resolution, and service excellence.
• Local candidates are required in the event that on-site presence is needed.
• Ability to make decisions within scope of responsibility where operational guidelines/procedures are non-existent required.

Preferred Skills/Experience –Optional but preferred skills/experience. Include:
• Working knowledge of major health care payer systems/applications such as Members Edge, GroupCRM, Group/Agent Portal, eMVP and eBilling.
• High proficiency with Microsoft Word and Excel; familiarity with Microsoft Teams.

Education/Certifications – Include:
• Minimum of two years of college education required. Company Description

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other b

Company Description

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.\r\n\r\nAt Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.\r\n\r\nKyyba is an Equal Opportunity Employer.\r\n\r\nKyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other b