Ford Certified Service Technician

Serra Ford Farmington Hills is looking for a Certified Ford Technician to join our fast paced and growing service department. The right candidate will have previous dealership service experience, excellent communication, customer service, sales and multi-tasking skills. This is a great opportunity to join one of the best service teams in the country with growth opportunities. Benefits

• Competitive compensation
• Busy department with a large earning potential
• Benefits options (including medical, dental, vision, life insurance, AD&D, short and long term disability)
• 401(k) plan with company match
• Paid time off including Holiday's
• Growth opportunities
• Clean and professional work environment
• Discounts on new vehicles, parts and service
• Employee referral program

• Performing work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc
• Communicating directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
• Executing repairs under warranty to manufacturer specifications

• High School diploma
• Must have at least 2 years of experience as an auto technician
• Ability to read and comprehend written instructions and information
• Knowledge in all aspects of automotive repair and maintenance
• A fast learner
• Excellent oral and written communication skills
• Excellent Customer Service Skills
• Team Player
• Must have a valid driver’s license
• Ensures that customer’s cars are kept clean
• To maintain his stall in an orderly and clean manner

• Ability to identify problems quickly
• Good knowledge of automobiles
• Effective analytical and communication skills
• Good reading, computer, and mathematics skills
• Ability to learn new technology and repair and service procedures and specifications
• Should be able to operate electronic diagnostic equipment