Service Department Porter

Job Description

Job Description

Service PorterYoung Chevrolet Cadillac of Owosso

At Young Owosso, we strive to make every customer a customer for life. Our dealerships have proudly served the Mid-Michigan community for many years, and our continued success is built on delivering exceptional service, creating lasting relationships, and providing a workplace where employees can grow and succeed.

Are you looking for a career that offers competitive pay, excellent benefits, and a positive culture? Have you considered the automotive industry but aren't sure how to get started? Do you enjoy helping people and creating a great customer experience? If so, we would love to speak with you!

Position Summary

The Service Porter plays a critical role in supporting our Service Department by ensuring customer vehicles, dealership facilities, and inventory are maintained to the highest standards. This position helps create an exceptional experience for every customer while assisting Service Advisors, Technicians, and management with the daily flow of operations.

What We Offer

• Competitive Pay
• 401(k) with Company Match
• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• Paid Vacation
• Family-Owned and Operated Company
• Opportunities for Growth and Advancement
• Positive, Team-Oriented Work Environment

Responsibilities

• Greet customers in a friendly and professional manner.
• Drive customer vehicles to and from the service lane, service stalls, and parking areas safely and efficiently.
• Assist Service Advisors and Technicians with vehicle movement and daily operations.
• Wash and clean customer vehicles, including interior and exterior cleaning as needed.
• Transport customers to and from the dealership.
• Deliver customer vehicles when requested.
• Inspect loaner vehicles upon return and document any damage or concerns.
• Inspect new vehicle deliveries from transport companies and report any issues.
• Maintain the appearance and organization of the service drive, parking lots, and customer areas.
• Clean driveways and sidewalks and assist with snow and debris removal.
• Maintain a clean, safe, and professional work environment.
• Perform other duties as assigned by management.

Qualifications

• Positive attitude with a strong commitment to customer satisfaction.
• Excellent communication and interpersonal skills.
• Dependable, punctual, and team-oriented.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Valid driver's license with an acceptable driving record.
• Ability to safely operate automatic and manual transmission vehicles preferred.

Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Frequently standing, walking, bending, and entering/exiting vehicles.
• Ability to lift and move up to 50 pounds occasionally.
• Ability to work both indoors and outdoors in all weather conditions.
• Ability to safely drive and park a variety of vehicles.

Professional Appearance

• Business casual attire required.
• Professional appearance and grooming standards must be maintained at all times.
• Must represent the Young Automotive Group in a courteous and professional manner.

If you're looking for an opportunity to join a growing organization that values teamwork, customer service, and employee development, apply today and become part of the Young Chevrolet Cadillac family!