Customer Care Specialist/Driver
Job Description
Job Description
3–4 days on the road (customer sites); Other days in-office.
Field Responsibilities
- Inventory Management: Perform on-site cycle counts, receive incoming materials, and manage "put-away" tasks at customer facilities.
- Equipment Maintenance: Clean, stock, and perform routine maintenance on industrial vending machines and storage cabinets.
- Deliveries: Handle local product deliveries to automotive plants and industrial partners.
- Implementations: Lead the physical setup and stocking of vending solutions for new customer launches.
Office Responsibilities
- Quotes & Orders: Generate customer quotes and manage high-volume order entry.
- Account Support: Act as the primary point of contact for order status, tracking, and general inquiries
Requirements
- Ability to lift up to 50 lbs and work in an industrial/manufacturing environment.
- Valid driver’s license and clean driving record.
- Proficiency in ERP systems or order entry software.
- Strong organizational skills with high attention to detail for inventory accuracy.
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