Field Reimbursement Manager - Neurology

Job Description

Job Description

The role: Field Reimbursement Manager - Neurology

Company: Cycle Vita

Location: This is a remote position, and work is performed in EST time zone with frequent travel up to 50% included, as part of this role. The preference is for candidates to be located in Detroit but we will also consider suitable candidates across the US.

Salary: The salary range is $140,000 - $150,000 DOE

Overview of the role

Are you ready to become the trusted expert that patients and healthcare providers turn to for guidance on access, affordability and solutions? Cycle Pharmaceuticals has an exciting opportunity for a Field Reimbursement Manager to join our growing Cycle Vita team and support our patients and healthcare professionals every step of the way.

This position involves leading and supporting patient access programs, working directly with healthcare providers, patients and payers to ensure effective reimbursement and financial assistance.

You will work collaboratively across our Neurology portfolio to drive progress and support for our Multiple Sclerosis therapies. You will build your internal network and contribute to cross-functional project teams. Having the opportunity to participate in a range of company projects, you will leverage your transferable skills to make a real difference to our growth plan and patients we support.

Our company

At Cycle, we believe that Every Single Patient Matters. This is at the heart of why we work and were looking for people to join our team who share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen.

Our core focus areas include rare metabolic, Immunology, Oncology and neurological genetic conditions where we improve existing drugs, repurpose them for new uses, and bring generics back to market. Using cutting-edge drug delivery technologies, we enhance the efficiency of treatments, offering patients greater freedom and choice.

If you want to know more about what we do then, why not check out our website below and take a look at some of our patient stories: Patient Stories - Cycle Pharma

What you'll be doing in this role

• Provide reimbursement and patient access support, including benefits verification, prior authorizations, claims assistance and appeals management.
• Support healthcare providers and patients in navigating reimbursement pathways and financial assistance programs.
• Collaborate cross-functionally with Market Access, Sales, Cycle Vita teams and external partners to ensure a smooth and seamless patient experience.
• Deliver virtual and field-based training and support to healthcare professionals and one on one patient support (travel up to 50%).
• Identify and resolve reimbursement and coverage challenges to support timely patient access to therapy.
• Maintain accurate and compliant records within CRM systems and internal processes.
• Contribute to operational planning, departmental projects and continuous process improvement initiatives.
• Represent the department and act as a key contact for external stakeholders and third-party partners.
• Provide subject matter expertise on reimbursement processes and relevant regulatory requirements, including US FDA-focused guidance.
• Promote a collaborative, flexible and solutions-focused working environment while supporting stakeholder development and training.

The following skills and experience will be important in helping to set you up to succeed in this role:

• Bachelor's degree in healthcare, business, or a related field.
• Prior experience within the field of health sciences.
• Proven experience in Benefit Investigations and Prior Authorization processes, with a strong understanding of industry documentation standards.
• Strong knowledge within Copay and Free Drug Assistance Programs within the Healthcare or Pharmaceutical industry.
• Prior experience supporting or operating within the Neurology and Multiple Sclerosis (MS) market
• Proficient in using CRM systems (Customer relationship management) such as SalesForce, Veeva or Microsoft Dynamics.
• Familiar with operating in highly regulated environments, ensuring full compliance with industry policies and procedures.
• Prior field reimbursement experience with ability to communicate complex reimbursement scenarios to patients and medical professionals.
• Strong background in case management and coordinating with patient support services.
• Excellent organizational skills with the ability to plan, prioritize and meet deadlines
• Positive, relationship-focused mindset, with strong interpersonal and communication skills.
• Willing and able to travel up to 50%, including visits to healthcare providers, specialty pharmacies, Patients and company headquarters in the UK for training and business reviews.

What can we offer

The role will be homebased but some travel, up to 50% of the time, to attend team meetings or support patient activities may be required. We have an agile work policy which allows employees flexibility to set their schedule and plan their day to meet the business needs.

In addition to being part of a great team and doing things that will make a real difference to patients' lives, you will enjoy all the benefits that brings:

• A collaborative high performing work environment with experienced colleagues
• Opportunity to join a fast growing and ambitious business
• Competitive salary based on experience
• Performance based bonus
• 100% employer paid membership for Private Health Insurance
• Life Insurance
• 401k plan

Diversity and Inclusion statement:

At Cycle Pharmaceuticals, we are committed to creating an inclusive, respectful, positive and diverse workplace. We do not discriminate on the basis of race, colour, religion, gender, age, disability, or any other protected characteristic. We actively support and embrace diversity, and we are working to build a team that reflects a wide range of backgrounds and perspectives.

We value your unique contributions and encourage you to join us in shaping a more inclusive future. If you require any reasonable adjustments - whether during the application process or in the workplace - we will be happy to support your needs. At Cycle, equality, inclusion, and respect are at the core of everything we do. We fully comply with all applicable employment laws, including those related to non-discrimination, work authorization, and employment eligibility verification.