UX Researcher

job summary:
Our West Michigan Client is looking for a UX Researcher to foster data-driven decision making throughout the product lifecycle. The ideal candidate enjoys solving complex problems, collaborating cross-functionally, and bringing a voice to the users. Users will need to go onsite to client locations in West Michigan occasionally.

location: Grand Rapids, Michigan
job type: Solutions
salary: $30 - 45 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:

• Plan and execute qualitative and quantitative user research using an array of research techniques
• Analyze users behavioral and attitudinal data to uncover customer painpoints and unmet needs
• Ability to conduct a range of research methods including user interviews, usability testing, surveys, ethnographic studies, contextual inquiry, and concept testing
• Synthesize and present research findings in context
• Leverage human centered design principles to develop journey maps, user personas, and jobs to be done
• Work closely with Product, Design, and Development teams to regularly integrate user feedback into the product design and development process
• Ability to accurately scope research initiatives by collaborating with stakeholders
• Leverage existing data and ability to tie insights to analytics
• Work in a SAFE Agile environment, coordinating projects by sprints
• Ability to work effectively both individually and as part of cross-functional teams
• Effectively manage vendor partner relationships ensuring that output meets internal expectations

qualifications:
3+ years of experience with UX Research.

Bachelors or advanced degree in Human-Computer Interaction, Interaction Design, Cognitive Psychology, Anthropology, Market Research or similar field

Solid understanding of wireframes, storyboards, user flows, process flows and site maps.

Experience with research, design, and AI tools Solid grasp on Human Centered Design.

Expert written and verbal communication skills and attention to detail

Portfolio demonstrating your expertise and ability to articulate your process

Positive attitude, collaborative spirit and openness to giving and receiving feedback

skills:
AI,Cognitive Psychology,data-driven decision making,Human-Computer Interaction,Interaction Design,Human Centered Design,wireframes,attention to detail,written and verbal communication skills,work effectively,openness,Positive attitude,solving complex problems,collaborative spirit,Anthropology,concept testing,contextual inquiry,ethnographic,giving and receiving feedback,Market Research,partner relationships,product lifecycle,research techniques,site maps,storyboards,surveys,usability testing,UX,user interviews,user feedback,journey maps,user flows,personas,user research,UX Research

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.