Licensed Insurance Service Representative
Job Description
Job Description
At Amori Insurance Agency, we dont just manage policieswe build relationships. Were looking for a licensed Customer Service Representative who takes pride in helping people, solving problems, and delivering a level of service that stands out.
Were a growing agency focused on doing things the right waytaking time with our clients, providing thoughtful guidance, and delivering exceptional service. Youll be part of a team that values relationships, professionalism, and continuous improvement.
If youre someone who cares about people, takes ownership of your work, and wants to be part of a service-driven agency, wed love to connect.
BenefitsAnnual Base Salary Based on Experience
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities- Serve as the first point of contact for clients, providing friendly, responsive, and knowledgeable support
- Review existing policies and identify opportunities to better protect customers personal and business needs
- Assist clients with policy changes, billing questions, claims support, and coverage explanations
- Proactively reach out to ensure clients feel supported and informednot just at renewal time, but year-round
- Work closely with the agency team to deliver a seamless, high-quality customer experience
- Maintain accurate client records and documentation
- Active Property & Casualty insurance license (required)
- Strong communication skillsboth written and verbal
- A service-first mindset with the ability to build trust and long-term relationships
- Attention to detail and the ability to multitask in a fast-paced environment
- Problem-solving skills and a proactive approach to client needs
- Previous insurance or customer service experience preferred - previous Farmers Insurance experience is a plus
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