Housekeeping Manager - Hyatt Place Flint/Grand Blanc

Job Description

Job Description

Position Description: Position: Housekeeping Manager (Limited-Service Hotel)
Reports To: General Manager / Assistant General Manager
Department: Housekeeping / Guest Services
Status: Hourly or Salaried, Exempt or Non-Exempt (Based on Property)
Position Summary
The Housekeeping Manager is responsible for overseeing daily housekeeping operations in a limited-service
hotel environment. This role ensures guest rooms and public areas are cleaned and maintained to brand
standards, while managing housekeeping staff, controlling labor and supply costs, and supporting overall guest
satisfaction in accordance with hotel brand standards and company policies.
Primary Responsibilities
Supervise and coordinate daily housekeeping operations, including room cleaning and public area
maintenance.
Ensure guest rooms, corridors, and public spaces meet cleanliness and brand standards.
Train, coach, and schedule housekeeping staff to meet operational needs.
Monitor and control housekeeping labor expenses in accordance with budget guidelines.
Conduct room inspections and follow up on deficiencies promptly.
Ensure proper use, storage, and inventory of housekeeping supplies and equipment.
Maintain compliance with all safety, sanitation, and health department regulations.
Communicate maintenance issues and room status updates to the front desk and management.
Assist with hiring, onboarding, and performance management of housekeeping team members.
Respond to guest concerns related to cleanliness or service recovery as needed.
Complete opening and closing duties, reports, and assigned administrative tasks.
Guest Experience Expectations
Deliver clean, comfortable, and well-maintained guest rooms that meet or exceed brand expectations.
Ensure timely room readiness to support smooth guest check-in experiences.
Support a positive and professional team environment focused on guest satisfaction.
Qualifications & Requirements
Prior housekeeping or hospitality management experience preferred; hotel experience a plus.
Strong leadership, organizational, and communication skills.
Ability to manage schedules, labor, and inventory effectively.
Knowledge of cleaning procedures, safety standards, and equipment use.
Ability to work flexible hours including weekends and holidays.
Ability to stand for extended periods and perform physical tasks as required.
Physical & Work Environment
Standing, walking, bending, and lifting for extended periods.
Occasional lifting of supplies and equipment up to 40 lbs.
Indoor guest room, laundry, and public area environment with moderate noise levels.
Professional Standards
Maintain a professional appearance in accordance with hotel grooming and uniform standards.
Demonstrate leadership, reliability, and accountability.
Uphold company values and contribute to a respectful, team-oriented work environment. $16.50 - $18.00 Hourly