Assistant Manager
About Us:
We are a busy, high-volume pizzeria known for our quality food, fast service, and exceptional customer experience. We're looking for a dedicated, experienced, and hands-on Assistant Manager to help lead our team and ensure smooth day-to-day operations in a fast-paced environment.
Position Summary:
The Assistant Manager will support the General Manager in running all aspects of the restaurant, with a focus on operational excellence, team leadership, customer satisfaction, and adherence to company standards. This is a dynamic role that requires a strong leader who can thrive under pressure while maintaining a positive and productive atmosphere.
Key Responsibilities:
- Supervise and lead staff during shifts to ensure efficiency and consistency in food preparation, service, and cleanliness.
- Provide exceptional customer service and resolve guest issues promptly and professionally.
- Maintain strict adherence to food safety and sanitation standards (must be ServeSafe certified).
- Enforce compliance with company policies, procedures, and product specifications.
- Assist in scheduling, training, and mentoring team members.
- Monitor inventory, manage waste, and assist with ordering supplies.
- Maintain a clean, organized, and safe work environment at all times.
- Step into any role as needed to support the team and meet business demands.
- Opening and closing a store
- Fulfilling orders and providing consistently exceptional customer experiences
- Supervising and monitoring Team Members and Shift Leaders
- Daily inventory, labor, and food cost management
Qualifications:
- Minimum 1 year of experience managing a pizzeria or similar fast-paced food service operation.
- Current ServeSafe Certification is required.
- Strong leadership and team management skills.
- Outstanding customer service and conflict resolution abilities.
- Ability to follow procedures, recipes, and operational standards without deviation.
- Comfortable working in a high-pressure, fast-paced environment.
- Excellent communication and organizational skills.
- Must be reliable, punctual, and flexible with availability (nights, weekends, holidays).
What We Offer:
- Competitive pay and growth opportunities
- Supportive management and training
- Fast-paced and team-oriented work environment
- Employee discounts
We are an Equal Opportunity Employer, so, if you think you’re a good fit to join our team, take the next step and apply today!
Everything we do at Hungry Howie’s revolves around our core focus, which is to provide people the opportunity to enrich their lives and community. We achieve this by remaining to our core values:
Treat everyone like family
Have integrity
Do what you say
Be hungry for growth
Have positive energy
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