Medical Office Manager
Job Description
Job Description
Summary of the Position:
Responsible for the operations and administration side of a medical office.Primary responsibilities.· Coordination of the day to day operations of the practice· Promote excellent customer service by all levels of the staff· Oversee billing, coding, and collections.· Schedule appointments.· Maintain medical records.· Pay medical office bills.· Arrange cleaning staff..· Order medical and office supplies.· Submit claims to insurance.· Process company’s response to claims.· Submit billing statements to patients.· Supervise secretaries, receptionists, and medical billers, ancillary personnel· Delegate responsibilities.· Assess employee performance.· Perform data entry and processing.· Develop and implement office policies and procedures.· Ensures compliance with HIPAA, OSHA, labor laws, and other regulationsEducation Requirements: Bachelor level Experience: minimum of 5 years in medical office.Knowledge, Skills, and Abilities- Knowledge and experience in all aspects of billing.
- Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
- Knowledge of HIPAA and labor law
- Strong customer service skills
- Skill in using healthcare software and computer systems
- Knowledge of maintaining supplies and equipment for the medical setting.
- Multitasking skills
- Problem-solving skills
- Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members, suppliers, and the general public.
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