Inside Mortgage Sales - Remote | WFH
Application Process: Assist clients with loan applications, analyze their financial situation, and submit loan applications to processing after running data through an automated underwriting system.
Document Collection: Ensure timely collection of required documents for processing, underwriting, and closing.
Client Retention: Make outbound calls and follow up with existing customers to retain their business and ensure satisfaction.
Customer Support: Respond to incoming calls, address customer inquiries, and provide helpful guidance.
Loan Consultation: Interview applicants to understand their goals, recommend suitable products, and provide clear pricing options.
Sales Goals: Strive to meet both departmental and individual sales/production goals.
Process Documentation: Ensure checklists are followed, ensuring smooth processing for processors and underwriters.
CRM Management: Maintain accurate client information and communication history in the CRM system.
Adhere to Standards: Follow company policies, procedures, and quality standards to provide an excellent experience for clients and team members alike. Key Qualifications: NMLS License is required.
1+ years of experience in phone sales, preferably in the mortgage refinance or purchase market.
Strong Communication Skills: Clear, professional, and personable communication with clients.
Time Management: Strong ability to organize and prioritize tasks effectively.
Detail-Oriented: Ability to analyze and understand complex financial data.
Team Player: Ability to collaborate effectively with others while working towards common goals.
Customer-Focused: Passion for helping clients and ensuring a smooth and efficient loan process. What We Offer: Competitive compensation and commission structure.
Comprehensive benefits package.
Flexible work-life balance.
Ongoing training and career development opportunities. If you are looking to be part of a dynamic team that values both your career growth and personal well-being, this is the perfect opportunity for you!
Employment Type: Full-Time
Salary: $ 20.00 25.00 Per Hour
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