Detention Center Security Officer
- Pay Rate: $20.00 / hour (pay rate is set by current contract; subject to future increases)
- Benefits (eligibility requirements apply): medical, dental, vision, life insurance, group accident, critical illness, hospital indemnity, identity theft protection, and paid medical leave.
- Customer Service - Always approach every interaction with hospitality and patience.
- De-escalate Situations - Be available to help staff verbally de-escalate situations with clients.
- Foot Patrolling - Monitor and patrol the exterior of the building. Keep an eye out for security, safety, and maintenance issues. Ensure staff are able to move freely to and from their vehicles.
- Reliability - Report for your shift on time, presentable, and in the prescribed uniform.
- Friendly Personality- Being able to balance our expectations of outstanding customer service while maintaining client policies and enforcing rules.
- Following Company and Client Policies - Be able to read and interpret written post guidelines, follow procedures as outlined and ensure all tasks are completed throughout the shift.
- Use of De-escalation Techniques - Being able to defuse situations through verbal judo and other communication tactics.
- Must be at least 18 years of age or older.
- Must have either a high school diploma or GED equivalent.
- May NOT have any felony convictions and must be able to pass a criminal background check in accordance with all federal, state, and local laws.
- Must be able to successfully pass a drug test at the time of hire and randomly thereafter.
- Must present a friendly, positive, and professional image.
- Must be willing to become CPR/1st Aide/AED Certified
- Physical Requirements:
- Must be able to sit, stand or walk for the duration of the shift, including walking long distances, and possibly up and down stairs
- Must be able to occasionally lift up to 50 pounds
- Must be readily able to respond to emergency situations
- Ability to work independently with little or no supervision.
- Phone Interview - Review of our basic qualifications as well as your work history and future goals.
- Virtual or On-site Interview - Interview with the Recruiter or Site Supervisor. Get the opportunity to see the site location and understand what the role entails.
- Job Offer - Talk to our Recruiter about the specifics of the job offer, as well as next steps in the On-Boarding process.
- Background Check & Online On-Boarding Activities
- In-Office Orientation
- Basic Officer Training - Video and Hands-on training regarding skills and techniques important for all Security Officers.
- Meet with our HR Team - Complete your onboarding process, in-house drug testing, issuing of uniforms, and photo ID badge, meet with your Operations Manager.
- On the Job Training (OJT) - Depending on the site location, you will complete anywhere from 2-40+ hours of On-The-Job training, learning the client-specific policies and procedures of the location you are assigned to
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