Treatment Coordinator - Comfort Smile of Ann Arbor
About the Job:
This position offers great medical benefits including 3 health insurance plans to choose from, Vision insurance, PTO, sick days, and NO WEEKENDS!
Our ideal candidate is someone who will be hard-working, self-motivated, personable, and interested in developing a rapport with patients to help them improve their oral health.
Qualifications:
- Excellent Communication Skills.
- Self-motivated, Punctual, Team Player.
- Experience using Open Dental is preferred.
- 2 years experience in a dental setting.
The treatment coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full productive schedules.
Essential Functions:
- Greet and welcome patients and visitors to the practice.
- Check-in patients according to office protocol, verifying and updating patient information.
- Confirm the next day's appointments according to protocol and patient preferences.
- Schedule patients for efficient use of the doctor and staff time.
- Maintain a professional reception area.
- Manage recall and inactive patient system.
- Collect payment from the patients at the time of service.
- Prepare financial treatment plans and present plan options to the patients.
- Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
- Open and close dental offices according to office protocol.
- Daily cash handling and balancing the day's transactions.
- Submit insurance claims for completed treatment and prior authorizations.
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