DENTAL FRONT DESK RECEPTIONIST/BILLING COORDINATOR

Radiant Smiles
Grand Rapids, MI

FRONT DESK RECEPTIONIST/BILLING CO-ORDINATOR
Radiant Smiles
Grand Rapids, MI

JOB DESCRIPTION:
Radiant Smiles is a beautiful, new dental practice that is committed to providing a positive and valued dental care experience for our patients. We are looking for an outgoing, friendly, team-oriented, and hard-working dental front desk receptionist.

KEY RESPONSIBILITIES:

  • Greets patients, in person and on the phone, assesses their needs and addresses their needs based upon established guidelines.
  • Assists in the scheduling of patients for dentists and hygienists including follow-up visits, canceling, and rescheduling patients, and filling in the schedule.
  • Coordinates and posts daily schedule for dentist and hygienists.
  • Administers the patient reminder system.
  • Assures patient information is up-to-date and accurate.
  • Processes patients’ paperwork, obtaining applicable information and maintains patient files.
  • Present treatment plan and collect co-pay
  • Confidently presenting third party finance options
  • Entering insurance payments
  • Knowing Open dental is plus.

ESSENTIAL QUALIFICATIONS:
EDUCATION:

  • High school diploma or GED. Post high school courses in a dental or medical related arena preferred.
  • MINIMUM EXPERIENCE:
  • 1+ years of experience in a medical or dental office with prior understanding of the patient scheduling process is preferred.

BENEFITS:

  • Estimated Salary: $17.00 - $21.00 per hour based on qualifications.
  • Employee discount (for dental treatment)
  • Paid sick time /PTO

To learn more about our office, check out our Facebook page @ Radiant Smiles or our Instagram page @ radiantsmilesgr

Please send your resume to: [email protected]

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

  • Employee discount
  • Opportunities for advancement

Experience:

  • Customer service: 1 year (Required)
  • Dental terminology: 1 year (Required)
  • Computer skills/Dental billing: 1 year (Required)

Work Location: In person

Posted 2026-04-17

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