Mobility Vehicle Sales Consultant

Salary: $55k Salary & $90k - $100k Overall & Excellent Benefits

Mobility Sales Consultant

Role Overview

The Mobility Sales Consultant sells mobility vehicles and adaptive equipment by consulting with customers in-store and in the field. This role focuses on understanding customer needs, recommending the right solutions, managing assigned leads, and delivering an excellent customer experience from first contact through vehicle delivery.

Reporting

• Reports to: General Manager

• No direct reports

Key Responsibilities

• Sell new and used mobility vehicle conversions in line with sales goals

• Consult with customers to assess needs and recommend mobility solutions

• Sell adaptive equipment such as driving aids, scooter lifts, and accessories

• Manage and close assigned leads using CRM tools

• Prepare quotes, sales orders, purchase orders, and invoices

• Prepare vehicles for delivery and educate customers on features, warranties, and paperwork

• Coordinate customer handoff to the service department

• Attend sales training and occasional marketing events

• Assist with moving vehicles between locations as needed

• Stay current on new products, features, and technology

• Provide exceptional in-person and phone-based customer service

• Perform other duties as assigned by management

Skills & Performance Expectations

• Strong organizational and follow-up skills

• Excellent verbal and written communication

• Detail-oriented with the ability to multitask

• Customer-focused with a consultative sales approach

• Ability to work independently and as part of a team

• Maintains confidentiality and professionalism

Physical & Work Requirements

• Ability to stand, sit, walk, and lift up to 25 lbs

• Manual dexterity and visual attention required

• Mostly indoor work with occasional outdoor exposure

• Ability to travel between locations as needed

Qualifications

• High school diploma (some college preferred)

• 3–5 years of sales or related experience

• Valid driver’s license and clean driving record

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Strong problem-solving and time-management skills

• Proven ability to deliver excellent customer service