Database and Reporting Specialist

Job Description

Job Description

Description:

Job Summary

Under the general direction of the Salesforce Administrator Assistant Manager, the Database and Reporting Specialist is responsible for the configuration and oversight of a custom database, including data quality review and performance report development.

Essential Functions

• Maintain the configuration of a custom database or Salesforce CRM
• Condense large, often complex data into clear, concise, easy-to-understand observations
• Analyze large volumes of data to review performance, quality, and trending
• Collaborate with decision makers by collecting, analyzing data, and reporting results
• Assists team members with tasks or projects with vigilance and attention to detail and communication potential risk factors to support the well-being of the organization
• Consult with contractors and staff to effectively produce requested reports, analyze requirements, and convert specifications into computer code
• Document and upkeep program requirements, objectives, and advancements. Seek input from both internal and external stakeholders and aid in implementing the program
• Prepare comprehensive written reports, presentations, maps, or charts based on research, collection, and analysis of data
• Develop reports, test and debug errors, and validate results
• Facilitate training sessions for SEMCA Contractors, program users and participants
• Provide technical assistance to SEMCA Contractors in ensuring the data entered into applications and systems meet high-quality standards

Non-Essential Functions

• Represent SEMCA at internal and external meetings
• Assist in developing departmental policies to ensure compliance with State and Federal regulations
• Other duties as assigned

Qualifications

All SEMCA team members are expected to be technically competent and committed to continuous development of their skills. The following skills, knowledge and education or certifications are specifically required for this position:

• Associate degree in computer science or equivalent experience as outlined in SEMCA’s Education in Lieu of Experience policy
• 1-3 years’ relevant experience
• Experienced with Microsoft Office Suite
• Ability to apply analytical techniques to a wide variety of data
• Strong analytical and quantitative skills
• Demonstrated ability to problem-solve and apply solutions, including identification of potential causes
• Ability to positively impact the organization in assigned functional area through contributions to program delivery
• Ability to manage and prioritize multiple projects, deadlines and responsibilities
• Flexible and adaptable to fast paced, changing environments, detail oriented, and driven
• Ability to maintain reasonable and responsible use of resources
• Position requires effective listening skills, communication of ideas outside the immediate team, and ability to recognize impact of communication style on others; may have to communicate management initiatives, instructions, and policies in a consistent, effective, and timely manner.
• Proficient at translating Contractor’s data requests into reports
• Proficient with SQL

Physical Demands

Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials on an LCD screen and smartphone, hearing and speech sufficient to communicate in person and over the telephone. These requirements may be accommodated for otherwise qualified individual requiring and requesting and/or needing additional accommodations.