Cashier / Host(ess) - Lakeview

Job Description

Job Description

Position Summary:

Responsible for greeting and seating of guests utilizing guest recognition tools per SCR F & B standards of service. Assumes cashier responsibilities and ensures cleanliness of restaurant.

Position Duties/Responsibilities:

• Greet and seat guests in a friendly and efficient manner.
• Take reservations for breakfast, brunch, lunch, and dinner.
• Responsible for all guest checks and deposits at the end of the shift.
• Must meet/exceed established SCR standards of service when interacting with guests.
• When needed, assist guests with room service requests and ensure food is delivered in a timely and accurate manner.
• Assist wait and bus staff during busy periods.
• Monitor the restaurant floor when supervisor is not present.
• Advise Food & Beverage Supervisor of complaints and/or problems.
• Other duties as assigned

Professional Experience:

A minimum of six months related experience and/or training in a high volume F & B operation is required.

Education:

There is no minimum educational requirement for this position.

Required Skills:

• Good food and service knowledge.
• Listening / Written and verbal communication
• Customer focus /Customer service and people skills
• Basic Math skills
• Basic safety
• Action oriented
• Organization
• Punctual Attendance
• Maintain client relationships
• Pleasant personality

Working Conditions/Environment:

The physical demands and work environment described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job is performed in and around hot ovens, Surfaces with chemicals and food ingredients used on a constant basis.
• Regularly required to use hands and fingers to handle or feel.
• Frequently is required to reach with hands and arms and talk or hear.
• Occasionally required to stand, walk, stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 25 pounds or more.
• Stand on feet for a long period of time.
• Must be able to work early mornings, afternoons, early evenings, weekends and holidays.