Operations Manager, Infotainment & Connectivity PMO

**Job Description** **Operations Manager, Infotainment & Connectivity PMO** **Hybrid:** This role is categorized as hybrid. This means the successful candidate is expected to report to the Technical Innovation Center in Mountain View (CA) or Warren (MI) three times per week, at minimum. This position can be located at either of these 2 locations. At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard - from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale. **The Role** As Operations Manager for Infotainment & Connectivity PMO, you will play a critical role in orchestrating the delivery of complex in-vehicle infotainment and connectivity programs. You will ensure seamless coordination across engineering, product, and operations teams, driving operational excellence and enabling scalable processes that support GM's vision for connected, intelligent vehicles. **What You'll Do** + Lead execution of complex, cross-functional infotainment and connectivity programs, ensuring alignment on scope, resources, and timelines. + Develop and maintain operational plans, track milestones, and proactively manage risks to ensure on-time delivery. + Coordinate across engineering, product management, and supply chain to support vehicle launch deliverables and resolve critical issues. + Design and optimize operational workflows for software integration and vehicle interface systems, driving process efficiency. + Facilitate change management and adoption of new tools, systems, and operational rhythms across teams. + Lead recurring operational reviews, readiness checks, and launch alignment meetings; provide executive-level reporting and dashboards. + Forecast resource needs, monitor program risks, and ensure compliance with safety-critical software development practices. + Champion operational best practices and continuous improvement initiatives to scale processes and enhance program performance. + Act as a trusted partner to leadership, providing insights on program status, dependencies, and strategic trade-offs. **Your Skills & Abilities (Required Qualifications)** + 7+ years of experience in operations or program management roles in fast-paced, technical environments + 5+ years leading complex software or systems programs with direct ownership of delivery execution across multiple functions + Proven track record in aligning cross functional teams, including product, engineering, supply chain, and operations, toward shared outcomes + Experience operating in matrixed organizations, with strong influence skills and executive presence + Expertise in Agile and Waterfall methodologies; fluency with tools like JIRA, Confluence, and Smartsheet or similar platforms + Exceptional organizational and communication skills, with the ability to present data-driven insights to senior leadership + Ability to operate effectively in high complexity product environments, particularly in automotive systems **What will give you a competitive edge (Preferred Qualifications)** + Bachelor's degree in Engineering, Systems, Operations, or related field; MBA or Master's degree preferred + Experience with IVI, Infotainment systems, or automotive interface software/hardware integration + Background in technical program management in R&D, manufacturing, or automotive product development + Ability to scale operational systems and processes to support evolving technology roadmaps and launch targets + Familiarity with systems engineering principles, validation cycles, and safety standards relevant to automotive domains GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). **Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area. + The salary range for this role is $143,000 to $258,800. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. **Benefits:** GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. **Company Vehicle:** Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies. This job may be eligible for relocation benefits. \#LI-LL2 **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. 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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire ( . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email ([email protected]) us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company ( **Our Culture** **How we hire​​​​​​​ ( Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations ( We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) ( . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. 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