Center Assistant, Grahl Center (full-time)

Center Assistant, Grahl Center (full-time)

Position Title
Center Assistant, Grahl Center (full-time)

Position Type

Classification
Pay Grade 12

Department
Regional Education - Grahl Center

Division

Discipline

Work Schedule
This full-time support staff role works year-round Monday through Thursday, 9:00 a.m. to 6:00 p.m. and 8:00 a.m. to 4:30 p.m. on Friday with flexible or extended hours as needed by the Center.

Position Summary
Reporting directly to the Grahl Center Director, the Center Assistant plays a vital role in ensuring smooth daily operations and delivering exceptional support to administrators, faculty, staff, and students. This dynamic position combines front-line reception duties with behind-the-scenes administrative coordination, document preparation, and responsive communication. This position is ideal for someone who thrives in a student-centered environment, enjoys multitasking, and values being part of a collaborative campus team.

This role is assigned to Kellogg Community College's Grahl Center at the Coldwater campus. Coldwater, Michigan, offers a compelling blend of small-town charm and regional opportunity for anyone looking to build a meaningful career in a supportive community. Nestled in Branch County, Coldwater is surrounded by organizations and institutions that reflect its commitment to growth, education, and social impact.

KCC Equity Statement
At Kellogg Community College, we are committed to creating an inclusive environment where we foster respect for others and our differences, support cultural understanding, demonstrate ethical behavior and champion social justice. We will accomplish this by:

• Deepening our understanding of diversity, equity and inclusion through learning, engagement with others and personal reflection;
• Valuing the lived experiences and perspectives of others while nurturing and understanding the differences between us;
• Rejecting all forms of prejudice, discrimination and racism; and
• Advancing integrity, justice and civility among and between us.

Physical Demands
The job responsibilities are performed in an office area and presentation venues. Travel by car required. The job has intermittent periods during which continuous physical exertion is required, such as independent mobility between work areas, standing, sitting, stooping, bending, climbing, lifting material or equipment, some of which may be heavy or awkward (8 - 45 pounds). Typically requires regular use of one or more physical senses of medium intensity and long duration. Must meet reasonable deadlines, quotas or demands for accuracy, and may be involved in some mildly unpleasant situations.

Minimum Qualifications

1. Some post-secondary education from an accredited college or university AND at least one (1+) year of relevant experience OR two or more (2+) years of relevant experience. At the time of application, attach unofficial transcripts showing successfully completed coursework, if applicable.
2. Ability to work with MS Office, especially Word, Excel, and Outlook or similar level applications at an intermediate level.
3. Excellent customer service and communication skills.
4. Ability to arrange meetings and coordinate facility events.

Preferred but not Required

1. Associate degree from an accredited college or university.
2. Knowledge of procedures to open, close, secure and maintain Regional Center, and operate Student ID Machine.

Proposed Salary
According to the published support staff salary schedule, Classification Pay Grade 12, 2025-2026 starting hourly wage range, step one $19.45 to step five $24.06. Internal applicants may refer to Article 22, Section 5B.

Special Instructions to Applicants
To be considered, all required materials must be submitted no later than Monday, October 6, 2025, at 9:00 a.m. EST, and it is the responsibility of the applicant to ensure all required materials are submitted by the closing date and time. Only online applications will be accepted - any paper or emailed application materials will be rejected and returned to the applicant. As part of the interview process, applicants will be given a skills test. If you have questions regarding our online application process, please call 269 565-2074 or e-mail [email protected].

To apply, visit

Projected Hire Date

External Posting Date
09/15/2025

External Closing Date
10/06/2025

External Closing Time
9:00 a.m. EST

Internal Posting Date
09/08/2025

Internal Closing Date
09/15/2025

Job Duties

Essential Function: Center Administrative Support

Description:

• Act as contact person for center business in absence of Director.
• Provide assistance, administrative support, and institutional information based on inquiry to department management, faculty, staff, students, and community.
• Serve as liaison between college and external service providers (e.g., vendors, suppliers, etc.).

Essential Function: Problem Resolution

Description:

• Answer technical and non-technical questions, analyze problems and resolve.

Essential Function: Assist Students with ACE Process

Description:

• Assist students with the Apply*Connect*Enroll (ACE) process, including:
  • Address verification,
  • Financial aid assistance,
  • Submitting transcripts,
  • Placement testing and assessment,
  • Academic advising connections,
  • Completing Learning Technology Readiness, and
  • Registration and payments.

Essential Function: Financial

Description:

• Accept cash and credit payments for college services.
• Enter financial transactions into college system, reconcile cash drawers, and instruct students in understanding and registering for the Nelnet payment plan.

Essential Function: Testing Registration and Proctoring

Description:

• Register students for standardized tests and serve as proctor for test sessions.
• Maintain test records and preparation procedures.

Essential Function: Department Support

Description:

• Assist faculty with correspondence, course materials, and requested media equipment.