Front Desk Receptionist

Kirsten Wood - State Farm Agency
Royal Oak, MI

Job Summary

We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting office management tasks. The ideal candidate will be highly organized, tech-savvy, and possess excellent communication skills. Your energy and professionalism will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative skills in a fast-paced environment while contributing to the smooth operation of our office.

Responsibilities

  • Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
  • Answering phone calls, directing calls efficiently and professionally using proper phone etiquette
  • Handle incoming and outgoing correspondence, including emails, mail, packages and texts with accuracy and attention to detail
  • Maintain appointment calendars, schedule meetings, and assist with calendar management for staff members
  • Perform data entry, filing, and scanning

Experience

  • Prior office experience or administrative support experience is preferred but not required; training will be provided for the right candidate
  • Proven customer service skills with a focus on professionalism and patience
  • Familiarity with cisco phone systems, Microsoft Office Suite (Word, Excel), and Salesforce software
  • Strong organizational skills with the ability to prioritize tasks efficiently in a busy environment
  • Experience with clerical duties such as data entry, filing, proofreading, and calendar management

Join us in creating a welcoming atmosphere where professionalism meets enthusiasm! We value proactive individuals who thrive on delivering exceptional support while maintaining an energetic approach to daily responsibilities. This paid role offers an excellent platform for growth in administrative functions within a vibrant team environment.

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off
  • Paid Holidays

Work Location: In person

Posted 2026-01-20

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