Business Development Manager - Kitchen & Bath Surfaces
Job Summary: This position is responsible for developing the demand in the marketplace, by creating new and maintaining current customers, providing training sessions regarding our product and project management for primarily the Design, Kitchen & Bath Studios, and Fabricator customers and communities. This position is also responsible for promoting our luxury quartz and stone products at all Design and Fabricator communities, ensuring all merchandising is up to date. Roles & Responsibility:
- Responsible for overall sales of the defined territory
- Present and sell company products and services to current and potential clients within the remodel, home improvement, cabinet makers, builders, and assigned fabrication base
- Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made
- Follow up on new leads and referrals resulting from field activity
- Develop and implement special sales activities to reduce stock
- Develop and maintain sales materials and current product knowledge
- Develop and promote brand awareness with all potential customers within assigned territory
- Develops and executes business plans for territory of all customer segments
- Establish and maintain current client and potential client relationships by networking and participating in trade shows or related organizations
- Gathers market intelligence and provides data to Marketing Team
- Identify new customers and set them up with initial retail package including samples, displays, and collateral based on qualification, marketing visibility and/or sales volume
- Immediate response to customer regarding quotes
- Increase market share by elevating the number of displays and point-of-purchase materials within assigned territory
- Keep current customers informed and trained on new and existing products and programs
- Identify and resolve any client concerns and maintains key relationships with customers
- Manage account services through quality checks and other follow-up
- Manages Customer relationship: expectations, needs, concerns, etc., in order to encourage the consumption and sale of new products.
- Assist with trade show set-up, customer entertainment events, and other promotional activities as needed including weekend sales events
- Attend Industry related events regularly (NKBA, ASID, AIA, NARI), build relationships, and report back with recaps and productive feedback
- Delivers marketing materials assigned to the client according to their value (segmentation)
- Ensure customers have adequate marketing materials to support sales, including samples, brochure, and other collateral supplies in all locations
- Penetrate geographic area with core products
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
- Prepare and provide training to customers
- Prepare presentations, proposals and sales tools
- Self-generated leads
- Maintain CRM tool
- Visit retail customers and support generating sales through building key relationships
Education and Work Experience:
- Proven prior experience achieving goals, executing strategic plans, gaining market share, in the same or similar industry
- Bachelor’s Degree in Business, Marketing or related field is preferred
- At least 3 years minimum experience within the region for sales of solid surface and quartz
- Experience with working with Fabrication/Installation, kitchen dealers/remodelers
- Must have valid driver license with clean driving record
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