Office Manager

Case Construction and Restoration
Rockford, MI

Job Description

Job Description

About Us:
At Case Construction, we specialize in high-quality restoration and construction services. Our team is committed to delivering exceptional results and outstanding customer service. We are currently looking for an experienced and highly organized Office Manager to join our team and help streamline our operations.

Position Overview:
The Office Manager will play a key role in supporting our project managers and ensuring the smooth execution of daily operations. This role involves administrative support, customer communication, vendor coordination, and financial responsibilities such as billing, invoicing, and payables. The ideal candidate will be proactive, detail-oriented, and experienced with QuickBooks and general office management in a construction or restoration environment.

Key Responsibilities:

  • Manage day-to-day administrative operations of the office

  • Support project managers with job tracking, scheduling, documentation, and coordination

  • Communicate with customers to provide updates, gather information, and ensure satisfaction

  • Coordinate with subcontractors and third-party programs (e.g., insurance platforms, estimators, suppliers)

  • Handle billing, accounts payable, and invoicing using QuickBooks

  • Maintain organized records for jobs, vendors, and clients

  • Assist with permit applications, vendor compliance, and other documentation needs

  • Help improve internal processes to make job flow smoother and more efficient

Qualifications:

  • Proven experience in office management or administrative support, preferably in a construction or restoration setting

  • Proficient in QuickBooks (required)

  • Strong organizational and multitasking abilities

  • Excellent communication skills, both written and verbal

  • Ability to work independently and as part of a team

  • Experience with project tracking software or CRM systems is a plus

  • High school diploma required; associate or bachelor’s degree preferred

Posted 2025-07-29

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