Vendor Management & Oversight Leader - HYBRID - 27432

Job Description

Job Description

Our client, a nationally recognized not-for-profit health system, is seeking a Vendor Manager.

• Duration: 4-month contract (may extend)
• Start Date: 7/19/2026
• Location: Hybrid (onsite Tuesday)
• Expenses: TBD
• Equipment: Client equipment to be provided

This role is responsible for the oversight and management of vendor relationships and associated contracts to ensure alignment with business systems, organizational goals, regulatory requirements, and financial targets. Key responsibilities include monitoring vendor performance against systems, contractual obligations and service level agreements (SLAs), ensuring compliance with healthcare regulations and internal policies, and identifying opportunities for cost containment and operational efficiency. The position partners cross-functionally with payment integrity teams to evaluate vendor deliverables, mitigate risk, and support contract recommendations and alignment. This role also drives accountability through performance reporting, issue resolution, and continuous improvement initiatives to optimize vendor value and support high-quality member outcomes.

Must Have:

• Healthplan experience in claims adjudication, specifically in Payment Integrity

Job Summary:

This role is responsible for managing vendor and contract performance to ensure alignment with organizational goals, operational expectations, and financial outcomes. The ideal candidate will have prior experience overseeing vendor KPI and SLA performance, including vendor accuracy, timeliness, and appropriate technical support. This individual will coordinate monthly and quarterly vendor meetings, support vendor invoicing and payment processes, organize vendor trainings, and serve as a key partner in ongoing vendor oversight. Strong procurement, contract, and Statement of Work (SOW) knowledge is essential, including the ability to interpret contractual language and make calculated adjustments to SOWs as business needs evolve. The role also requires strong project management skills, cross-functional coordination, and the ability to drive strategic alignment, accountability, and continuous improvement across vendor partnerships.

Essential Functions:

• Demonstrated experience managing vendor relationships and overseeing vendor performance against key performance indicators (KPIs) and service level agreements (SLAs), including monitoring accuracy, timeliness, responsiveness, and technical support effectiveness.
• Proven ability to coordinate and lead monthly operational reviews and quarterly business reviews, including follow-up on action items, issue resolution, and performance improvement planning.
• Experience managing vendor invoicing, payment coordination, and invoice reconciliation, with strong attention to timeliness, accuracy, and financial stewardship.
• Strong knowledge of procurement, contract, and Statement of Work (SOW) language, with the ability to interpret contractual requirements, identify gaps, and recommend or implement calculated SOW adjustments aligned with business needs.
• Experience coordinating and supporting vendor training activities, process updates, and operational readiness efforts across internal and external stakeholders.
• Strong project management capability, including planning, tracking deliverables, managing dependencies, driving accountability, and ensuring alignment between vendor work and organizational priorities.
• Ability to evaluate vendor deliverables, identify risks, escalate issues appropriately, and drive corrective action when vendor performance is not meeting expectations or contractual commitments.
• Strong communication and relationship-management skills, with the ability to partner effectively across internal teams and external vendors to support operational goals, regulatory requirements, and financial outcomes.
• Ability to ensure vendor work remains strategically aligned to overall organizational goals, business systems, regulatory requirements, and financial targets.
  

Qualifications:

Required Bachelor's Degree or equivalent in health care or business

7 years of relevant experience Required

Company Description

Whether you are seeking employment opportunities, or candidates for your open positions, iMPact Business Group is committed to providing our candidates and clients with unparalleled service and results. We leverage 200+ years of combined experience to develop Strategic Staffing Solutions that deliver best in class results while reducing overall costs associated with staffing initiatives. Our main focus areas of expertise are Information Technology, Engineering, Finance /Accounting, Business Administration/Process and Project Management.

Benefits:
401(k)
Comprehensive dental, vision, and health insurance
Life insurance
Professional development assistance

iMPact Business Group specializes in providing businesses with professional level Staffing (Contract/Project Staffing, Contingent/Direct Hire and Executive Retained Search). Since our inception, Impact Business Group has grown a recruiting and delivery platform that consistently exceeds our client's expectations. Besides providing you with training and the tools needed to ramp up quickly, we support you with a generous base salary, structured tenure pay increases and an uncapped commissions plan offers you an unlimited earnings potential.

Experience the difference a results-oriented service organization can provide. Our clients, candidates and employees leverage an uncommon work ethic to deliver uncommon results. The philosophy is simple: integrate Motivated People and companies together - iMPact - the difference!

Contact us today to learn more:
*** Grand Rapids, Michigan: 616.254.8586
*** Tampa, Florida: 813.463.8850
***
*** Chat with us live:

Company Description

Whether you are seeking employment opportunities, or candidates for your open positions, iMPact Business Group is committed to providing our candidates and clients with unparalleled service and results. We leverage 200+ years of combined experience to develop Strategic Staffing Solutions that deliver best in class results while reducing overall costs associated with staffing initiatives. Our main focus areas of expertise are Information Technology, Engineering, Finance /Accounting, Business Administration/Process and Project Management.\r\n\r\nBenefits:\r\n401(k) \r\nComprehensive dental, vision, and health insurance\r\nLife insurance\r\nProfessional development assistance\r\n\r\n\r\niMPact Business Group specializes in providing businesses with professional level Staffing (Contract/Project Staffing, Contingent/Direct Hire and Executive Retained Search). Since our inception, Impact Business Group has grown a recruiting and delivery platform that consistently exceeds our client's expectations. Besides providing you with training and the tools needed to ramp up quickly, we support you with a generous base salary, structured tenure pay increases and an uncapped commissions plan offers you an unlimited earnings potential. \r\n\r\nExperience the difference a results-oriented service organization can provide. Our clients, candidates and employees leverage an uncommon work ethic to deliver uncommon results. The philosophy is simple: integrate Motivated People and companies together - iMPact - the difference!\r\n\r\nContact us today to learn more:\r\n*** Grand Rapids, Michigan: 616.254.8586\r\n*** Tampa, Florida: 813.463.8850\r\n*** Chat with us live: