Field Service Technician

Job Description

Job Description

Road Machinery & Supplies Co. is searching for a Field Service Technician to join its team at our Negaunee, MI location. In this role, you will be the service repair contact of RMS for the customers you serve in your geographic area but may also be dispatched to other geographic areas as needed. You will be responsible for a high standard of quick response time to customers and will be required to have a high sense of urgency in prioritizing customer repairs.

As a member of the team, you will enjoy:

• Work Culture – RMS is family-owned and treats their team members right. RMS values long term relationships with our customers, vendors, and each other.
• Career Opportunities – Experience a career with the support and encouragement to develop yourself and others.
• Competitive Compensation Packages – Based on experience and other factors.
• Full Benefits Package – Full Union ( Local 324 Operating Engineers ) Health Insurance - Company paid. Life Insurance Policy ($50,000) – Company paid. Long-Term Disability - Company paid. Generous 401(K) contribution (no employee contribution necessary), Accident insurance – Company paid for employee (option to add family.), Paid Holidays (8 holidays and 1 paid floating holiday per year), Vacation and Sick Leave.
• Stability and Reputation – RMS has been in business for 97 years and continues to grow.

Responsibilities:

• Maintain a Class A driver’s license.
• Troubleshoot engine and driveline problems.
• Troubleshoot hydraulic systems.
• Troubleshoot electrical systems.
• Perform high quality work on customer job sites.

Qualifications/Skills:

• Technical or trade school preferred.
• Two to Five (2-5) years mechanical experience.
• Able to work responsibly, safely, and intelligently.
• Have the desire to take action, improve, and be appreciative.
• Possess the capability to engage with customers, co-workers, and vendors in a respectful manner.

About Road Machinery & Supplies Co.

Road Machinery & Supplies Co. is a distributor of construction and mining equipment with sales and support operations throughout the Upper Midwest. RMS is a multiline dealer, representing the best brands of construction equipment in the industry, including Komatsu, Epiroc, TCI, Morooka, JLG, Broce Broom, Gorman-Rupp, ASV/Yanmar, and Broderson.

At Road Machinery & Supplies Co. we understand our customers depend on our expertise, performance, and commitment to avoid downtime, lost production, and cost over-runs. Our employees are committed to providing the services, technical support, and product solutions that let our customers complete their projects on schedule and within budget, allowing their businesses to thrive.