Supply Chain Transformation: Governance & Change Manager

General information

Ref # 21699

Remote? No

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

Join the Supply Chain Transformation (SCT) team to own and elevate our governance and change management disciplines across transformation initiatives. You will steward the SCT Project Governance and Change Management playbooks, frameworks, templates, and calendars; guide teams on project types and requirements; and run formal tollgates and forums to ensure alignment, rigor, and compliance with enterprise standards.

You'll lead change management for strategic programs-shaping strategy, crafting and reviewing communications, coordinating go-lives and bundled releases, and driving stakeholder adoption-while maintaining a consistent transformation narrative and creative strategy.

You'll build strong cross-functional relationships, proactively support project owners ahead of releases, and champion an environment of innovation, integrity, and teamwork, continually applying industry best practices to deliver best-in-class results.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

Project Governance

• Own, execute, and maintain the SCT Project Governance Playbook & associated project guides and templates
• Drive Governance improvements using best practices and internal Ally Enterprise Requirements
• Ensure SCT Projects comply with Project Governance by reviewing and challenging deliverables
• Advise Supply Chain Transformation team on project type and requirements based on the project's specific problem statement and impact to the enterprise
• Organize and drive official SCT tollgates and forums including setting agendas, reconciling metrics, communicating results, maintaining charters, presenting applicable updates, and documenting project status results
• Utilize peer Product Owners when applicable to execute technical aspects of transformation project governance

Change Management

• Own, execute, and maintain the Change Management Playbook and Framework
• Own and maintain broader SCT Change Management Creative Strategy and map projects to ensure consistent transformation theme usage
• Drive key Change Management activities for strategic projects leading to maximum stakeholder adoption
• Review and challenge Change Management Strategies for projects and opine/provide feedback to ensure full business and enterprise adoption of transformation initiatives
• Provide advice and guidance to project owners and stakeholders at all levels of the organization to support decision-making and facilitate change management
• Own Change Management communication templates, draft and execute key communications & review drafts of all Chance Management communications
• Maintain the SCT project Go Live Calendar and change releases; coordinate bundled releases by audience
• Own SCT communications and other messaging channels showcasing our transformation journey inclusive of goals, wins, and vision, etc.
• Proactively reach out to project owners on upcoming project releases that need Change Management discussion
• Develop and maintain strong working relationships with internal business partners
• Create an environment that encourages innovation, integrity and teamwork
• Stay updated with industry trends, best practices, and emerging technologies to continuously enhance the Change Management strategy

The Skills You Bring

Minimum Qualifications

• 7+ years of relevant experience or equivalent combination of education and experience
• High school diploma or GED equivalent

Preferred Qualifications

• Highly preferred: 5+ years of experience leading highly complex and challenging change management programs with best-in-class results leading to strong user adoption. Experience in the financial services industry within the Supply Chain / Procurement function is ideal.
• Highly preferred: Strong understanding of change management principles and strategies as evidenced through change management certifications such as CCMP, Proci, AMPG, or similar
• Highly preferred: 3+ years of experience governing projects against a six sigma DMAIC framework
• Highly preferred: Bachelor's degree; MBA, a plus
• Highly preferred: Experience governing and managing change for Supply Chain / Procurement transformational initiatives, preferably with leading financial services institutions or consulting firms, inclusive of process improvement, technology upgrades, and data transformation using six sigma methodology such as DMAIC framework, value stream mapping, and Kaizen
• Strong written and verbal communication skills with an ability to influence and communicate effectively across business levels (both vertically and horizontally)
• Ability to build strong relationships with internal business partners and experience working with multiple business partners in a collaborative and team-oriented manner
• Ability to support multiple assignments and stakeholders, prioritize workload and coordinate with teammates to meet deadlines
• Strong analytical skills and proficiency with Excel
• Strong presentation skills including proficiency in PowerPoint
• Comfortable working in an evolving and dynamic business environment with ability to seamlessly balance competing priorities and customers
• Flexible and can work independently and in a team environment
• Detail-oriented, energetic, motivated, and action-oriented

#LI-Hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Emerging: 90000

Experienced: 120000

Expert: 150000

Incentive Compensation: This position is eligible to participate in our annual incentive plan