Accounts Receivable Specialist

Job Title: Accounts Receivable Specialist
Reports To : Vice President of Operations & Integration
Department/Location: Remote
FLSA Status: Non-Exempt
Direct Reports: None

Company Overview

ProSmile is the fastest growing dental organization on the East Coast and Midwest. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best in-class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients, as well as competitive pay and, where applicable, a benefits package that includes medical, dental, vision, 401(k), training, and career growth opportunities.

Position Summary

ProSmile is seeking a detail-oriented and experienced Accounts Receivable Specialist to join our finance team. The Accounts Receivable Specialist will be responsible for managing the accounts receivable process, including invoicing, collections, and reconciliation. This role requires strong analytical skills, excellent communication abilities, and a thorough understanding of accounts receivable principles and procedures.

Duties and Responsibilities

The duties include, but are not limited to:

• Invoicing: Prepare and send accurate, timely invoices; verify pricing, terms, and discounts; distribute via appropriate channels.
• Billing Disputes: Investigate and resolve billing issues, discrepancies, and customer inquiries; communicate to ensure timely payment.
• Collections: Monitor aging reports, follow up on past-due accounts, and document collection efforts while coordinating payment arrangements.
• Cash Application: Apply payments accurately, reconcile accounts, and resolve payment discrepancies.
• Credit Management: Evaluate credit applications and limits; recommend approvals/adjustments and monitor risk.
• Account Reconciliation: Reconcile sub-ledger to general ledger and resolve variances promptly. • Reporting: Generate and analyze AR reports, aging summaries, and performance metrics; provide updates to management.
• Process Improvement: Identify and implement efficiencies, best practices, and automation to enhance AR processes
• Perform miscellaneous job-related duties as assigned

Qualifications

• High School Diploma or GED is required.
• Minimum of years of experience in accounts receivable or related finance roles.
• Strong understanding of accounts receivable principles, practices, and procedures.
• Proficiency in accounting software (e.g., QuickBooks, SAP) and Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to interact professionally with customers and internal stakeholders.
• Strong attention to detail and accuracy in data entry and reconciliation
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Experience with collections and negotiation techniques preferred.

Physical/Mental Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. ProSmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.

ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.