Manager, US Trade Operations

Introduction: A Career at HARMAN Corporate

We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. At HARMAN Corporate, you are integral to our company's award-winning success.

• Enrich your managerial and organizational talents - from finance, quality, and supply chain to human resources, IT, sales, and strategy
• Augment your comprehensive skillset with expert training across decision-making, change management, leadership, and business development
• Obtain 360-degree support throughout your career life cycle, from early-stage to seasoned leader

About the Role

The Trade Operation Manager (US) is responsible for all customs-related operations with import, export, and other trade/customs laws, rules, and regulations within the United States.

This role serves as the subject matter expert for US Trade Operations for our divisions and brands. Due to the ever-evolving international trade landscape, it will be part of a best-in-class international trade compliance program. You will also create, maintain, and train trade operations procedures and requirements to support the growth from an import/export compliance perspective.

Your Team

Reporting to the Sr. Director of Global Trade Compliance and Operations, there are currently two Trade Operations Specialists reporting directly into this role.

What You Will Do

• Ensure compliance with all import/export regulations in the US (Classification, Valuation, Country of Origin, ADD/CVD)
• Responsible for all inquiries from US Customs and Border Protection CBP and other governmental regulatory agencies assigned the task of managing compliance risks.
• Build and maintain partnerships with trade and customs compliance service providers, act as key contact for import/export transactions, and document customs management processes, including SOPs, KPIs, and broker scorecard performance reviews.
• Review and analyze ACE and other trade reports.
• Monitor changes in trade regulations while maintaining/updating policies and procedures. Advise upper management on the impacts of regulatory trade compliance.
• Responsible for requests from other governmental agencies (i.e., TSCA, FDA, EPA, others).
• Oversee and maintain C-TPAT status for four HARMAN sites.
• Develop metrics for internal processes and external service providers to create efficiencies and improve performance.
• Collaborate with procurement, logistics, supply chain and business units on trade matters.
• Explore cost‑saving opportunities, process efficiencies and risk mitigation strategies and integrate "best practices" standards for the organization.

What You Need to Be Successful

• 5+ years of Leadership experience, preferably in International Trade roles
• 8-10+ years of International Trade experience, focusing primarily on US imports in a manufacturing environment
• Completed Bachelor's degree in a related field of study
• Excellent oral and written communication skills
• Strong analytical skills
• Advanced MS Office skills (Power Point, EXCEL)

Bonus Points if You Have

• Customs Broker License or Certified Customs Specialist
• Strong presentation skills
• SAP user knowledge

What Makes You Eligible

• Be willing to travel up to 10%, domestic and international.
• This role is eligible to work remotely full‑time with occasional trips into a U.S. HARMAN office location as necessary (this could be on 24‑hour notice). The role does require primary residence in the United States.
• Successfully complete a background investigation and drug screen as a condition of employment.

What We Offer

• Flexible work environment, allowing for full‑time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world‑class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• "Be Brilliant" employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development

Equal Opportunity Employer

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job‑related performance.